Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Procurement Operations – Italian Resource

727 Views 1 week ago
Experience 2–5 Year(s)
₹
Salary ₹ 60 – 75 Thousand p.m
Location Delhi (NCR)
112 candidate(s) already applied

Job Description

Procurement Operations – Italian Resource

Location: New Delhi

Experience: 2–5 Years

Employment Type: Full-Time

Salary: Up to ₹9 LPA

Shift: Rotational Night Shift (5:00 PM – 2:30 AM / 10:00 PM – 7:00 AM)


Role Overview

We are looking for a Procurement Operations – Italian Resource to provide Italian language support for procurement and supply chain operations. The ideal candidate should have strong Italian communication skills along with knowledge of procurement processes, purchase order creation, supplier coordination, and stakeholder management while ensuring compliance with Service Level Agreements (SLAs).


Key Responsibilities

  • Provide Italian language support for procurement operations.

  • Read, understand, and communicate procurement-related information in Italian.

  • Process Purchase Requisitions (PR) and Service Requests (SC).

  • Support Purchase Order (PO) creation and validation.

  • Perform due diligence and verification of procurement requests.

  • Ensure timely processing while meeting SLA and quality standards.

  • Monitor productivity and maintain operational accuracy.

  • Handle customer and stakeholder queries.

  • Coordinate with internal and external stakeholders.

  • Participate in client meetings and business communications.

  • Follow procurement SOPs and quality guidelines.

  • Support process improvement initiatives.

  • Perform peer quality checks and maintain documentation accuracy.


Required Skills & Qualifications

  • 2–5 years of experience in Procurement Operations or Supply Chain Operations.

  • Italian language proficiency is mandatory.

  • Knowledge of Procurement and Supply Chain processes.

  • Experience with Purchase Requisition (PR), Service Requests (SC), and Purchase Orders (PO).

  • Good understanding of Procurement compliance and SLA management.

  • Proficiency in Microsoft Office.

  • Excellent communication and stakeholder management skills.


Important Information

  • Shift: Rotational Night Shift (5:00 PM – 2:30 AM / 10:00 PM – 7:00 AM)

  • Ex-TCS employees are not eligible to apply.

  • PAN Card and Date of Birth (DOB) are mandatory for profile creation.


Application Process

To proceed with your application, please complete the AI Assessment using the link below.

Assessment Link:  https://myglit.com/lateral/cref/fb14cc7641

Key Skills

15 Skills
Customer Service Documentation ERP Oracle Quality Management System SAP Stakeholder Management Process Improvement Proficient in Microsoft Office applications Italian - Read, Understand and Translate Reporting & Analysis Understanding of Supply Chain Operations in Inventory Management, Procurement, Vendor Management Procure-to-Pay (P2P) Process Knowledge. SLA & Performance Management experience in Purchase Order (PO) processing

Role Specifications

Role
Procurement Lead
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

Similar Jobs

View all
Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Piyush Rathi
Recruiter - Gratitude Inc
★★★★★ 5.0
Location NA, india
Network 0+ Followers
Activity 500+ Posts
View Profile

Interview Tips

Curated for this role
Guide
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Explore Interview Guide →
Mobile App

Get the Best Jobs

Right on your fingertips with instant alerts

Search more jobs by Gratitude Inc