Quality Analyst (Six Sigma Black Belt Certified)
Gratitude IncQuality Analyst (Six Sigma Black Belt Certified)
Job Description
Key Skills
35 candidate(s) have already applied for this Job. Apply now
Job Title: Quality Analyst (Six Sigma Black Belt Certified)
Location: Kolkata
Experience: 10–15 Years
Salary: Up to 20 LPA
Band: BPO 6
We are hiring an experienced Quality Analyst with a mandatory Six Sigma Black Belt Certification to lead quality transformation and process improvement initiatives. The ideal candidate should have strong expertise in quality management, Lean Six Sigma methodologies, data analysis, and stakeholder management.
Key Responsibilities:
Develop, implement, and monitor quality standards across projects.
Lead Lean Six Sigma (DMAIC/DMADV) initiatives to improve processes and reduce defects.
Analyze quality metrics, identify trends, and recommend improvement opportunities.
Prepare quality reports and dashboards using tools such as Minitab, Power BI, or Excel.
Design and implement process improvement frameworks to enhance productivity and reduce costs.
Collaborate with cross-functional teams to achieve quality objectives and project deliverables.
Mentor and coach team members on Six Sigma tools and best practices.
Present quality insights and improvement plans to senior management and clients.
Required Qualifications:
Six Sigma Black Belt Certification (Mandatory)
10–15 years of experience in Quality Assurance, Process Improvement, or related roles
Bachelor's or Master's degree in Engineering, Business Administration, or a related field
Required Skills:
Strong knowledge of Six Sigma methodologies and quality improvement tools
Experience with Minitab, Power BI, MS Excel, or similar analytics tools
Knowledge of Quality Management Systems such as ISO 9001 and CMMI
Excellent analytical, communication, and presentation skills
Ability to manage multiple projects and stakeholders
Preferred Skills:
Experience with Agile/Scrum methodologies
Knowledge of automation tools for quality improvement
Prior experience in IT Services or Consulting
Important Notes:
Ex-TCS employees are not eligible to apply.
PAN and Date of Birth (DOB) are mandatory for profile creation.
Mandatory Questionnaire:
Before applying, all candidates must complete the questionnaire using the link below. Applications without the completed questionnaire will not be considered.
Questionnaire Link: https://myglit.com/lateral/cref/ed5906eddb
Role
QA Analyst
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Real Estate Sourcing Specialist
Gratitude Inc2 - 7 Year(s)
80 - 90 Thousand p.m
Hyderabad, India
Interview Scheduling Specialist
Gratitude Inc4 - 8 Year(s)
Confidential
Bangalore, India
1 - 10 Year(s)
45 - 60 Thousand p.m
Hyderabad, India
1 - 10 Year(s)
Confidential
Noida, India
Customer Service Executive
Gratitude Inc1 - 2 Year(s)
40 - 50 Thousand p.m
Pune, India
Procurement and Vendor Master Lead
Gratitude Inc5 - 10 Year(s)
80 - 100 Thousand p.m
Hyderabad, India
8 - 15 Year(s)
130 - 140 Thousand p.m
Mumbai, India
HR Helpdesk Agent | Location : Bangalore/Mumbai
Gratitude Inc1 - 6 Year(s)
Confidential
Bengaluru, India
Urgent Hiring in Pune | Earn Up to ₹7 LPA in Top BPO |
Gratitude Inc1 - 9 Year(s)
40 - 55 Thousand p.m
Pune, India
Customer Service Associate || US Process Banking & Cards
Gratitude Inc1 - 12 Year(s)
Confidential
Mumbai, India