Senior Playout Operator

Location: Bangalore

Experience: 1-5 years (see the check below)

Band: BPO 1/2/3

Job Code: 436069

Role Overview

As part of the Inetsat Playout team, you will perform operational tasks consistently and to exacting standards. You will validate and load linear TV playlists and materials into the transmission platform in time for broadcast. You will be the primary liaison for playout delivery, reporting and escalating incorrect or missing materials and scheduling issues. You will also maintain accurate logs, report on SLA status, manage the insertion of secondary elements and configure new channels and services. In addition, you will review the daily work of the Playout Operations team, give directional feedback, and prioritise and deliver Process Improvement Projects.

Key Responsibilities

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• Validate playlists and materials, and identify and resolve issues
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• Ensure accurate data and reporting is shared with senior management and partner broadcast teams, and implement the necessary process changes
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• Supervise the work of others
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• Deliver process improvements and measure their value
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• Provide management cover in the Playout Manager’s absence
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Qualifications

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• Minimum 7 years of practical experience in broadcast playout operations
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• Associate’s degree and/or comparable experience
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• Logical problem solving and technical aptitude
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• Knowledge of media formats, audio formats and media transport methods
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• Strong communication skills and the ability to work with internal and external stakeholders
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• Experienced writer, from operational guides to formal announcements
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• Enthusiastic about innovation and championing process improvements
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• Conversant in modern technical concepts and engineering practices
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• Knowledge of monitoring and performance tools (HP OpenView, Nagios, Catchpoint, Datadog, New Relic, AppDynamics, etc.)
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Application Notes

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• Ex-TCS employees are not eligible to apply
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• PAN and DOB are required for profile creation
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Skills (for the portal)

Broadcast Playout, Playout Operations, Linear TV Playlist Validation, Media Formats, Audio Formats, Media Transport, Inetsat, Transmission Platform, Channel Configuration, Log Maintenance, SLA Reporting, Team Supervision, Performance Review, Escalation Management, Process Improvement, Technical Writing, Stakeholder Management, HP OpenView, Nagios, Catchpoint, Datadog, New Relic, AppDynamics, Problem Solving