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GRATITUDE INC
APAC · AFRICA · U.S.A

Support (F and A) - Manager | Gurgaon | 12-20 Yrs | Up to 17 LPA

17 Views 20 hours ago
Experience 15–20 Year(s)
₹
Salary ₹ 1.1 – 1.23 Lacs p.m
Location Delhi (Gurgaon, NCR)
1 candidate(s) already applied

Job Description

Support (F and A) - Manager | Gurgaon | 12-20 Yrs | Up to 17 LPA | Job Code 431445


Role: Support (F and A) - Manager

Location: Gurgaon, India

Experience: 12-20 Years

Band: BPO 5

Salary: Up to 17 LPA

Job Code: 431445

Job Type: Full-time | Work From Office


POSITION OVERVIEW


We are looking for an experienced F and A Manager to oversee all F and A towers - PTP, OTC, RTR including Payroll, Project Costing and Treasury.


The ideal candidate will be a results-oriented leader with strong analytical, decision making, problem solving, and people management skills, with proven experience managing global stakeholders, audits, governance, and process transformation.


EDUCATION / QUALIFICATIONS


- 12-20 years of experience in core Finance and Accounts

- CPA, CA, CWA is desirable

- Working with quick turn-around deadlines on working with Global stakeholders


KEY RESPONSIBILITIES


- Overall Manage all the F and A towers - PTP, OTC, RTR including Payroll, Project Costing and Treasury

- Support audits (Statutory, internal) and GFCs compliances, SLAs reviews

- Ensure smooth close month end and Quarter end

- Corporate governance including signing audit financials, clearing audit observations, working with external auditors and consultants, Tax audits, Transfer pricing audits, regulatory reporting

- Stakeholders management across countries, supporting them in query resolutions, adhoc reporting, etc.

- People management includes mentoring and supporting in resolving queries, 1:1 with team, performance discussions, team huddles, etc.

- Manages stakeholder relationships, provides people leadership, resolves queries, driving team performance and ensures timely completion of internal and external audits

- Oversees monthly / quarterly close, audits (internal / external), reconciliations, corporate governance, and financial compliance

- Drive transformation and Process Improvement

- Manages team performance, provides mentoring, and supports issue resolution

- Monitoring Exceptions Management

- Supervise all sub-processes such as period end close, book closure, financial analysis, fixed assets records updation, etc.

- Ensure that books of accounts are updated on a regular basis

- Ensure all relevant controls are in place and adherence to SOX compliance

- Arrange for periodic trainings to the staff to be aware of the changes in the accounting policies and procedures as well as customer specific changes

- Periodic calls and meetings with client to discuss SLA / KPI compliance and ongoing plans to improve processes

- Drive Governance meetings with business


SKILLS REQUIRED


- Language requirement - English

- Strong analytical skills

- 10+ years of team handling experience

- Spearhead periodical reviews and calls with stakeholders

- Effective management of SLAs and KPIs

- Good exposure in to escalation management

- Having prior experience in to performance management

- Excellent command of English both in written and spoken with customer service orientation

- Strong understanding of processes and process improvement

- Exposure in managing customer floor walks

- Analytical, decision making, problem solving, and people management skills

- Results-oriented leader

- Good exposure in multiple ERP

- Certifications like Six Sigma Green belt

- Exposure in handling BCP situations will be preferable

- KT / Transition experience will be an added advantage


WHAT WE OFFER


- Competitive salary up to 17 LPA (Band BPO 5)

- Opportunity to lead end-to-end F and A operations across PTP, OTC, RTR, Payroll, Project Costing and Treasury

- Exposure to global stakeholders, audits, governance, and transformation projects

- Career growth and leadership opportunities in Finance and Accounts domain

- Dynamic, collaborative, and performance-driven work environment

- Comprehensive benefits as per company policy


HOW TO APPLY


Apply with Job Code: 431445 and your updated resume.


We are an equal opportunity employer.

Key Skills

4 Skills
Stakeholder Management 12-20 years of experience in core Finance & Accounts CPA, CA,CWA is desirable global stakeholders.

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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