Team Lead – P2P Quality
Job Description
Role Overview
We are seeking a Team Lead for P2P Quality to lead end-to-end Quality Control operations for Accounts Payable. You will ensure adherence to CTQs, SOPs, and compliance requirements, review audit findings, and drive process improvements.
Key Responsibilities
Lead end-to-end Quality Control operations
Ensure adherence to CTQs (Critical to Quality parameters), SOPs, policies, and compliance requirements
Review audit findings, identify quality gaps, and recommend corrective actions
Ensure daily audits are performed and reported to internal and external stakeholders
Prepare RCAs, 5Whys for errors with strong preventive action
Ensure all team deliverables are completed in due time and compliant to relevant standards and policies
Ensure compliance to all SLA and KPI targets
Identify process gaps and improvement opportunities
Handle internal reporting and adherence to SLAs
Exceed daily/weekly/monthly targets on Team TAT and Accuracy
Required Qualifications
Strong understanding of end-to-end Accounts Payables cycle (Invoice Processing, Helpdesk, Payments, Vendor Master, and T&E) – required
7–10 years of relevant experience – required
Demonstrated proactive, positive conflict resolution skills
Excellent analytical and problem-solving skills
Excellent communicator at all levels
Intellectual curiosity, appetite to do things better, and proactive nature
Good to Have
B.Com, M.Com / Post Graduate degree in Finance or Accounting
0–7 years of professional experience in Accounts Payables
Good understanding of Finance and accounting processes
Knowledge of various ERPs – SAP, MS Office, Advanced Excel
Why Join?
Leadership role in P2P Quality
Prime Pune location
Career growth in accounts payable and quality control
Dynamic and supportive team environment
Key Skills
1 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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