Gratitude Inc banner
Gratitude Inc logo

Team Member – Spanish (BPO Collections)

Gratitude Inc
226 Views
4 weeks ago

Team Member – Spanish (BPO Collections)

1-3 Year(s)
₹ 6 - ₹ 7 Lacs p.m
Gurugram
Gurugram

Job Description

Key Skills

Customer Service spanish language International voice Process Strong English Communication Skills Order to Cash Prior International voice experience – B2B/B2C Collections. B2b Collections

57 candidate(s) have already applied for this Job. Apply now

Team Member – Spanish (BPO Collections)

Location: Gurgaon
Experience: 1–3 Years
CTC: ₹6–7 LPA
Work Mode: 100% Work From Office

Job Responsibilities

  • Make outbound calls for payment collection on overdue invoices (B2B/B2C Collections).

  • Handle payment-related queries from the Accounts Payable team.

  • Perform account maintenance activities.

  • Coordinate with Billing, Originations, and other internal teams.

  • Process payment applications.

  • Handle disputes and ensure timely resolution.

  • Perform invoice reconciliation, including:

    • Credit Re-bills

    • Invoice Splitting

    • PO Changes

    • Adjustments as per process scope

  • Prepare basic Excel reports and analyze assigned inventory.

  • Complete daily operational tasks as per process requirements.

Required Skills

  • Excellent verbal and written communication in Spanish and English.

  • 1–3 years of International Voice experience in B2B/B2C Collections.

  • Good communication and customer handling skills.

  • Basic knowledge of MS Excel.

  • Ability to work in a fast-paced environment.

Eligibility Criteria

  • Graduation is mandatory.

  • Spanish language proficiency is mandatory.

  • Willingness to work in 24×7 rotational shifts, including night shifts.

  • 100% Work From Office (Gurgaon).

  • Ex-TCS employees are not eligible to apply.

  • PAN Card and Date of Birth are mandatory for profile creation.


Questionnaire

Please complete the mandatory questionnaire before your application can be processed.

Questionnaire Link: https://myglit.com/lateral/cref/83fc7d3b2e



Role

Finance Executive

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Accounting / Tax / Company Secretary / Audit

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Sakshi Srivastava

Recruiter - Gratitude Inc

NA, malaysia

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

4 - 8 Year(s)

Data Analysis Management information system (MIS) MIS Reports

₹ 60 - ₹ 70 Thousand p.m

Bangalore, India

Company logo

DERM Lead

Gratitude Inc

9 - 15 Year(s)

Lean Six Sigma Black Belt LSS Green belt must. QMS, Black Belt, Master Black belt, Agile, Digital competencies and PMP certifications would be an advantage.

Confidential

Hyderabad, India

Company logo

Spanish CSR

Gratitude Inc

1 - 7 Year(s)

Customer Service Oracle spanish language

Confidential

Mumbai, India

7 - 16 Year(s)

HR Payroll 12+ years of experience in payroll operations, HRO delivery, or service management Experience in US payroll processing and compliance

₹ 1.25 - ₹ 1.41 Lacs p.m

Hyderabad, India

3 - 5 Year(s)

team leader. Purchasing & Admin Management (AP / Receipting) systems (e.g., ERP, SAP, Oracle JD)

Confidential

Mumbai, India

3 - 6 Year(s)

French Language French and English speaker Good Communication skills and ability to communicate/manage clients in English language and French

₹ 10 - ₹ 15 Thousand p.m

Chennai, India

8 - 10 Year(s)

Call Center Process Mapping CSAT

₹ 80 - ₹ 90 Thousand p.m

Kolkata, India

8 - 12 Year(s)

3D Max AbInitio Artificial Intelligence (AI)

₹ 1.67 - ₹ 2.08 Lacs p.m

Kolkata, India

1 - 3 Year(s)

Prior experience of doing quality assessments for international voice work

₹ 45 - ₹ 60 Thousand p.m

Gurugram, India

2 - 4 Year(s)

Contract Management BPO Operations BPO industry

₹ 50 - ₹ 55 Thousand p.m

Bangalore, India