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Team Member – Spanish (BPO Collections)

Gratitude Inc
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2 months ago

Team Member – Spanish (BPO Collections)

1-3 Year(s)
₹ 6 - ₹ 7 Lacs p.m
Gurugram
Gurugram

Job Description

Key Skills

Customer Service spanish language International voice Process Strong English Communication Skills Order to Cash Prior International voice experience – B2B/B2C Collections. B2b Collections

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Team Member – Spanish (BPO Collections)

Location: Gurgaon
Experience: 1–3 Years
CTC: ₹6–7 LPA
Work Mode: 100% Work From Office

Job Responsibilities

  • Make outbound calls for payment collection on overdue invoices (B2B/B2C Collections).

  • Handle payment-related queries from the Accounts Payable team.

  • Perform account maintenance activities.

  • Coordinate with Billing, Originations, and other internal teams.

  • Process payment applications.

  • Handle disputes and ensure timely resolution.

  • Perform invoice reconciliation, including:

    • Credit Re-bills

    • Invoice Splitting

    • PO Changes

    • Adjustments as per process scope

  • Prepare basic Excel reports and analyze assigned inventory.

  • Complete daily operational tasks as per process requirements.

Required Skills

  • Excellent verbal and written communication in Spanish and English.

  • 1–3 years of International Voice experience in B2B/B2C Collections.

  • Good communication and customer handling skills.

  • Basic knowledge of MS Excel.

  • Ability to work in a fast-paced environment.

Eligibility Criteria

  • Graduation is mandatory.

  • Spanish language proficiency is mandatory.

  • Willingness to work in 24×7 rotational shifts, including night shifts.

  • 100% Work From Office (Gurgaon).

  • Ex-TCS employees are not eligible to apply.

  • PAN Card and Date of Birth are mandatory for profile creation.


Questionnaire

Please complete the mandatory questionnaire before your application can be processed.

Questionnaire Link: https://myglit.com/lateral/cref/83fc7d3b2e



Role

Finance Executive

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Accounting / Tax / Company Secretary / Audit

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Sakshi Srivastava

Recruiter - Gratitude Inc

NA, malaysia

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500+ Posts

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