Team Member – Spanish (BPO Collections)

Gratitude Inc

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1 month ago

Team Member – Spanish (BPO Collections)

1-3 Year(s)

₹ 6 - ₹ 7 Lacs p.m

Gurugram

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Job Description

Key Skills

Customer Service spanish language International voice Process Strong English Communication Skills Order to Cash Prior International voice experience – B2B/B2C Collections. B2b Collections

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Team Member – Spanish (BPO Collections)

Location: Gurgaon
Experience: 1–3 Years
CTC: ₹6–7 LPA
Work Mode: 100% Work From Office

Job Responsibilities

Make outbound calls for payment collection on overdue invoices (B2B/B2C Collections).
Handle payment-related queries from the Accounts Payable team.
Perform account maintenance activities.
Coordinate with Billing, Originations, and other internal teams.
Process payment applications.
Handle disputes and ensure timely resolution.
Perform invoice reconciliation, including:
- Credit Re-bills
- Invoice Splitting
- PO Changes
- Adjustments as per process scope
Prepare basic Excel reports and analyze assigned inventory.
Complete daily operational tasks as per process requirements.

Required Skills

Excellent verbal and written communication in Spanish and English.
1–3 years of International Voice experience in B2B/B2C Collections.
Good communication and customer handling skills.
Basic knowledge of MS Excel.
Ability to work in a fast-paced environment.

Eligibility Criteria

Graduation is mandatory.
Spanish language proficiency is mandatory.
Willingness to work in 24×7 rotational shifts, including night shifts.
100% Work From Office (Gurgaon).
Ex-TCS employees are not eligible to apply.
PAN Card and Date of Birth are mandatory for profile creation.

Questionnaire

Please complete the mandatory questionnaire before your application can be processed.

Questionnaire Link: https://myglit.com/lateral/cref/83fc7d3b2e

Role

Finance Executive

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Accounting / Tax / Company Secretary / Audit

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