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GRATITUDE INC
APAC · AFRICA · U.S.A

UK Payroll Subject Matter Expert (SME) Payroll Compliance & Operations

25 Views 11 hours ago
Experience 5–7 Year(s)
₹
Salary ₹ 6 – 9 Lacs p.m
Location Bengaluru
5 candidate(s) already applied

Job Description

Location: Bangalore

Experience: 5–7 Years
Band: BPO 3/4
Shift: UK Business Hours

Job Overview

We are hiring a UK Payroll SME with extensive knowledge of UK payroll processing, statutory compliance, and payroll legislation. The selected candidate will act as a subject matter expert, handling complex payroll queries, ensuring regulatory compliance, supporting payroll delivery, and providing technical guidance to team members.

Key Responsibilities

  • Act as the UK payroll subject matter expert for end-to-end payroll operations.

  • Ensure accurate processing of gross-to-net payroll calculations.

  • Provide technical expertise on PAYE, National Insurance, tax codes, RTI, and statutory deductions.

  • Manage HMRC reporting requirements, including FPS and EPS submissions.

  • Resolve complex payroll queries, discrepancies, adjustments, and escalations.

  • Support workplace pension calculations and auto-enrolment compliance.

  • Review payroll reports, reconciliations, variance analysis, and audit findings.

  • Provide guidance on statutory payments, including SSP, SMP, SPP, and other applicable payments.

  • Support annual payroll activities, including P60, P11D, and P11D(b).

  • Ensure payroll processes comply with current UK legislation and internal controls.

  • Guide payroll associates on technical issues and process-related queries.

  • Recommend process improvements to enhance payroll accuracy and efficiency.

Required Skills & Qualifications

  • 5–7 years of relevant UK payroll experience.

  • Strong technical understanding of UK payroll legislation and HMRC compliance.

  • Hands-on experience with PAYE, RTI, National Insurance, and statutory payments.

  • Good understanding of payroll year-end procedures.

  • Experience handling complex payroll calculations and reconciliations.

  • Knowledge of workplace pensions and automatic enrolment.

  • Experience with Workday Payroll or similar enterprise payroll applications.

  • Advanced MS Excel and strong analytical skills.

  • Excellent communication, troubleshooting, and stakeholder management skills.

  • Experience in outsourced payroll, BPO, or shared services environments.

Preferred Qualifications

  • CIPP certification or equivalent payroll qualification.

  • Experience supporting multi-entity or high-volume UK payroll.

  • Knowledge of payroll transformation, automation, UAT, and system enhancements.

Important Notes:

  • Ex-TCS employees are not eligible.

  • PAN and Date of Birth (DOB) are mandatory for profile creation.



Key Skills

5 Skills
Real time systems Payroll Processing End to End UK Payroll and statutory compliance knowledge 5–7 years of relevant UK payroll experience Strong knowledge of PAYE, RTI, National Insurance, statutory payments, and UK payroll legislation

Role Specifications

Role
Account Manager
Timings
UK Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Nirad Prava Rout
Recruiter - Gratitude Inc
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