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GRATITUDE INC
APAC · AFRICA · U.S.A

Workflow Specialist – Transactional Procurement & Vendor Master

603 Views 1 week ago
Experience 1–5 Year(s)
₹
Salary ₹ 60 – 70 Thousand p.m
Location Hyderabad (Madhapur, Manikonda, Kukatpally)
117 candidate(s) already applied

Job Description

Workflow Specialist – Transactional Procurement & Vendor Master

Location: Hyderabad, India | Work Setup: Onsite

Job Type: Full-time | Band: BPO 1/2 | Experience: 1–5 Years

Salary: 6–7 LPA


Role Overview

Support transactional procurement and vendor master operations. Ensure accurate processing of purchase requisitions, POs, vendor creation, and master data maintenance while meeting SLA, quality, and compliance standards.


1. Workflow Specialist – Transactional Procurement | Job ID: 417803  

Key Responsibilities

- PO Management: Validate purchase requisitions and convert to POs. Verify approvals, documents, and checklists before dispatch

- Coordination: Follow up for approvals, manage PO confirmations, amendments, and expediting

- Stakeholder Support: Coordinate with buyers, requesters, and suppliers. Resolve queries and exceptions for smooth transactions


2. Workflow Specialist – Vendor Master | Job ID: 417804  

Key Responsibilities

- Vendor Data: Validate docs for vendor creation, modification, and maintenance. Ensure compliance before processing

- Master Records: Create, update, and maintain vendor master data with high accuracy and integrity

- Communication: Process amendments and share updates with stakeholders


Common Responsibilities – Both Roles

- Operations: Act as SPOC for requesters, suppliers, buyers. Communicate via email/phone, resolve issues, provide status updates

- Reporting & Compliance: Generate reports, monitor workflow queues, escalate risks/bottlenecks, ensure policy and SLA adherence

- Performance: Maintain TAT, quality, accuracy, and minimize errors


Required Skills & Qualifications

- Experience: 1–5 years in Transactional Procurement and/or Vendor Master Management

- Tools: ERP knowledge, preferably SAP. Proficient in MS Office & reporting tools

- Competencies: Strong verbal & written English, Analytical & problem-solving, Attention to detail, Stakeholder management, Teamwork, Multi-tasking & deadline driven


Success Measures

Timely & accurate transactions, High data quality & compliance, SLA/TAT achievement, Stakeholder satisfaction, Minimal errors

Key Skills

15 Skills
Enterprise systems SAP Vendor Management Vendor management Reporting Tools BPO Operations BPO industry BPO Recruitment BPO Hiring BPO Call center International BPO BPO/ITES Proficiency in MS Office Exposure and experience in Procure to Pay Transactional activities & Supplier Management and team management Transactional Procurement

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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