C2C Team Lead
Gratitude IncC2C Team Lead
Job Description
Key Skills
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Skill: Customer To Cash (C2C) – Team Lead
Experience: 5 to 10 Years
Band: BPO 3/4
Salary: ₹11–12 LPA (Approx. ₹92K–₹1 Lakh monthly CTC)
Location: TCS Mihan, Nagpur – SEZ
Shift Timing: 10:30 AM to 8:30 PM
Eligibility Criteria
Minimum 15 years of regular full-time education (10 + 2 + 3)
Non-technical graduation preferred – B.Com, M.Com, or similar
Candidates should be flexible with rotational and night shifts
Must Have Skills
Team Handling experience
Good to Have Skills
Exposure to Transformation Projects
Required Skills
Experience in Finance & Accounting with Order to Cash (O2C/C2C) domain exposure
Hands-on experience in:
Bank Reconciliation
Journal Entry Posting
Stakeholder Management
Knowledge of:
Cash, Card, Gift Card & Tender Reconciliation
Coordination with third-party vendors and internal teams
Desirable Skills
Exposure to third-party ways of working in Finance & Accounting
Job Responsibilities
Coaching team members and conducting one-on-one sessions & appraisals
Month-end closing and dashboard reporting for non-compliancy in C2C processes
Presenting payment performance reports for each business unit monthly
Preparation of monthly SLA metrics and dashboards
Reviewing General Ledger entries
Strong email writing, interpersonal, and communication skills required
Important Notes
Ex-TCS employees are not eligible to apply
PAN and DOB are mandatory for profile creation
Questionnaire Link
Please fill out the below questionnaire form:
https://myglit.com/lateral/cref/99dbd9d1b4
Note: Filling out this form is mandatory for the further recruitment process.
Role
Team Leader
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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