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GRATITUDE INC
APAC · AFRICA · U.S.A

Career Opportunity: UK Payroll Team Lead / SME

15 Views 16 hours ago
Experience 5–7 Year(s)
₹
Salary ₹ 20 – 30 Thousand p.m
Location Bangalore
3 candidate(s) already applied

Job Description

Job Description

An opportunity is available for an experienced UK Payroll professional to lead and support payroll delivery operations in Bangalore. The role requires strong technical expertise in UK payroll regulations, end-to-end payroll processing, HMRC compliance, and reconciliation activities. The successful candidate will also provide subject matter expertise, support team performance, and ensure high-quality payroll delivery.

Job Details

  • Position: UK Payroll Team Lead / SME

  • Location: Bangalore

  • Experience: 5–7 years

  • Band: BPO 3/4

  • Shift: UK Business Hours

Required Qualifications and Skills

  • 5–7 years of hands-on UK payroll experience.

  • Strong understanding of PAYE, National Insurance, RTI, tax codes, statutory payments, and UK payroll regulations.

  • Practical experience managing complete UK payroll cycles and payroll reconciliations.

  • Knowledge of workplace pensions and automatic enrolment.

  • Ability to manage complex payroll queries, exceptions, adjustments, and escalations.

  • Experience in team coordination, quality monitoring, and employee coaching.

  • Familiarity with Workday Payroll or other enterprise payroll platforms.

  • Strong Excel, analytical, communication, and problem-solving skills.

  • Experience working in shared services, managed services, or outsourced payroll operations.

  • Flexibility to work UK business hours.

Preferred Qualifications

  • CIPP certification or an equivalent UK payroll qualification.

  • Experience supporting high-volume or multi-entity payroll operations.

  • Knowledge of payroll automation, transformation, system implementation, and UAT.

Key Responsibilities

  • Oversee end-to-end UK payroll processing and ensure payroll accuracy and timely delivery.

  • Provide subject matter expertise on UK payroll legislation, PAYE, National Insurance, RTI, and statutory payments.

  • Manage HMRC submissions, including FPS and EPS, and resolve payroll discrepancies.

  • Support pension processing and automatic enrolment compliance.

  • Review complex payroll cases, adjustments, exceptions, and escalated issues.

  • Perform payroll audits, reconciliations, variance analysis, and general ledger checks.

  • Monitor daily operations, allocate workloads, and conduct quality reviews.

  • Guide and coach payroll associates to strengthen technical knowledge and operational performance.

  • Support year-end reporting and documentation, including P60, P11D, and P11D(b).

  • Recommend and implement process improvements, automation, and payroll transformation initiatives.

Additional Screening Requirements

  • Former TCS employees are not eligible for this opportunity.

  • PAN and Date of Birth (DOB) are required for candidate profile creation.

Key Skills

3 Skills
End to End UK Payroll and statutory compliance knowledge 5–7 years of relevant UK payroll experience Strong knowledge of PAYE, RTI, National Insurance, statutory payments, and UK payroll legislation

Role Specifications

Role
Team Leader
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Olumide Micheal
Recruiter - Gratitude Inc
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