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GRATITUDE INC
APAC · AFRICA · U.S.A

Content Planner

26 Views 1 day ago
Experience 1–5 Year(s)
₹
Salary Confidential
Location Mumbai
7 candidate(s) already applied

Job Description

Content Planner


Job Code: 438659

Location: Mumbai

Experience: 1–5 Years

Band: BPO 1 / 2 / 3

Work Schedule: Shifting, including night shifts


Job Overview


We are looking for a detail-oriented Content Planner to manage and coordinate content scheduling across Entertainment and Sports channels. The successful candidate will work closely with onshore teams and internal stakeholders to ensure accurate, timely, and seamless content delivery across multiple platforms.


Key Responsibilities


- Plan and schedule content across Entertainment and Sports channels in collaboration with onshore teams.

- Manage end-to-end scheduling activities, including content, commercials, promotions, and on-demand programming.

- Execute and maintain schedules using IBMS, ensuring high-quality, timely, and error-free content delivery.

- Coordinate with internal teams to ensure smooth operations, feedback, and continuous improvement.

- Understand channel and platform content strategies and ensure scheduling aligns with broader programming objectives.

- Contribute to content planning strategies based on channel and platform requirements.

- Maintain scheduling accuracy and operational efficiency.


Required Qualifications


- 1–5 years of relevant experience.

- Knowledge of linear content scheduling and planning.

- Understanding of linear presentation scheduling.

- Ability to manage content schedules accurately and efficiently.

- Strong attention to detail and organizational skills.

- Excellent communication and teamwork abilities.

- Strong sense of ownership and accountability.

- Willingness to work in rotational shifts, including night shifts.


Good to Have


- Overall understanding of content operations.

- Experience in content scheduling, promotional scheduling, or presentation scheduling.

- Familiarity with MCR operations.


Key Skills


- Content Scheduling

- Promo Scheduling

- Presentation Scheduling

- Schedule Management

- Content Planning

- MCR Operations

- Attention to Detail

- Communication Skills

- Teamwork

- Ownership and Accountability


Important Hiring Requirements


- Former TCS employees are not eligible to apply.

- PAN and Date of Birth (DOB) are mandatory for candidate profile creation.


Interested and qualified candidates are encouraged to apply!

Key Skills

4 Skills
Teamwork Familiarity with promotional content review systems Understanding of scheduling principles and best practices for optimizing resource allocation. Content Planning, Content Scheduling, Presentation Scheduling

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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