Customer Service - French
Gratitude IncCustomer Service - French
Job Description
Key Skills
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JOB DESCRIPTION:
We are looking to recruit a French language (non-voice) certified candidate with BFSI and preferably commercial Account Servicing experience. The individual will function as a Maker or Checker subject to performance. The project is based out of Chennai and Indore. Candidate should be willing to work out of TCS locations
QUALIFICATIONS:
• Mandatory skills
o Graduate/PG
o Certified French Language expert
o Experience in BFSI back-office - Exceptions may be considered on case-to-case basis subject to candidate’s current experience
o Good verbal and written communication skills
o Ability to work across business groups and in a team environment
o Good proficiency in Excel and Outlook
o Strong collaboration and relationship management skills
o High sense of urgency with ability to drive results
o Customer focused, enthusiastic and flexible approach - ability to learn new technologies/ applications quickly
• Desired skills
o Working knowledge of Canadian Commercial Account Service experience
o Self-starter, able to establish relationships and transcend multiple cross-functional/divisional boundaries.
Support on the English transactions, if there is a high volume in English or low volumes in French.
Role
Customer Service Executive
Timings
US-Type Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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