Customer Service - French
Gratitude IncCustomer Service - French
Job Description
Key Skills
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JOB DESCRIPTION:
■ Good Web Research skill is the key area for Finance process. (Client provide Financial & Research Analytics Data/ Information relating to companies globally.)
■ The analyst has to understand and research and financial information.
■ Build up knowledge of financial regulations and market practices.
■ Tagging of the researched data into the client systems thus building and maintaining of the database.
■ Web Research skills will be the key element involved into the research context apart from document research.
■ Involves client interaction regularly.
QUALIFICATION:
■ B Com/BAF/BMS/MBA in finance will be added advantages. If specific language & English communication skills are strong then any other stream will also work.
■ Experience working with Financial Research Documents preferred.
■ Effective research and analysis skills
■ Good interpretation skills are pre-requisite and added advantage.
■ Ability to multi-task and work independently as well as collaboratively within a team environment.
■ Brief understanding of supply chain context will be an added advantage.
■ Excellent communication skills.
■ Good knowledge of MS office
(Excel particularly)
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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