Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Delivery Operations Team Lead – Supply Chain

5 Views 6 hours ago
Experience 7–11 Year(s)
₹
Salary Confidential
Location Mumbai
2 candidate(s) already applied

Job Description

We're Hiring: Delivery Operations Team Lead – Supply Chain (NPI)

Location: As per business requirement
Experience: 7–11 Years
Qualification: MBA (Master of Business Administration)
Domain: Supply Chain – New Product Introduction (NPI)
Role: Delivery Operations Team Lead

Job Overview

Are you experienced in Supply Chain Operations and Team Leadership? Here's an exciting opportunity to lead supply planning, inventory management, and network operations!

Join the team to drive smooth supply chain execution, improve operational efficiency, manage planning activities, and support successful product launches.

Key Responsibilities

  • Lead a team of Analysts and Senior Analysts in daily supply chain operations.

  • Manage supply planning, inventory, sourcing coordination, and master data activities.

  • Ensure timely issue resolution and uninterrupted product availability.

  • Monitor supply risks, planning accuracy, and operational performance.

  • Coordinate with suppliers and cross-functional teams.

  • Drive the adoption of digital planning tools, dashboards, and automation.

  • Identify process gaps and implement continuous improvements.

  • Provide team coaching, guidance, and performance feedback.

  • Ensure compliance with SOPs and planning processes.

Required Skills

  • Supply Chain Management

  • Supply Planning

  • Inventory Management

  • Network Operations

  • New Product Introduction (NPI)

  • Supplier Coordination

  • Master Data Management

  • Demand & Supply Planning

  • Team Management

  • Stakeholder Management

  • Process Improvement

  • Data Analysis

  • Digital Planning Tools

Eligibility Criteria

  • 7–11 years of relevant experience.

  • MBA qualification is required.

  • Experience in Supply Chain Operations and Planning.

  • Strong team leadership and coordination skills.

  • Good analytical, problem-solving, and communication skills.

Interested in This Opportunity?

Take the next step in your career! Complete the questionnaire below to apply.

Questionnaire Link: https://myglit.com/lateral/cref/c6b9043480

Apply now and be part of a team driving smarter supply chain operations!



Key Skills

22 Skills
Data Analysis New Product Introduction SAP Vendor Management Performance Management Stakeholder Management Supplier Management Reporting and Analytics Team Management Operations Management Digital Transformation Process Improvement risk management, continuous improvement team leadership Warehouse Management Inventory Stock Management Master data management supply chain management Demand Planning and forecasting Supply planning Material planning

Role Specifications

Role
Operations Manager
Timings
US-Type Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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