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GRATITUDE INC
APAC · AFRICA · U.S.A

German Language Processor Lead (HRO + German)

502 Views 1 week ago
Experience 8–10 Year(s)
₹
Salary ₹ 90 – 1 Lacs p.m
Location Bangalore
107 candidate(s) already applied

Job Description

Hiring: German Language Processor Lead (HRO + German) | Bangalore | 8–10 Years

Location: Bangalore
Experience: 8–10 Years
Band: BPO 4
CTC: ₹11–12 LPA

Role Overview

We are hiring an experienced German Language Processor Lead (HRO + German) to lead end-to-end Hire-to-Retire (H2R) HR operations for global clients. The ideal candidate should have strong HR Shared Services experience, German language proficiency, and hands-on expertise in HRIS platforms such as Workday.

Key Responsibilities

  • Lead Tier-1 & Tier-2 HR support for German-speaking employees.

  • Manage end-to-end Hire-to-Retire (H2R) operations including onboarding, employee data management, transfers, promotions, leave administration, and offboarding.

  • Handle HR processes related to Payroll, Compensation & Benefits, Learning & Development, Recruiting, Performance Management, and Employee Relations.

  • Ensure SLA, TAT, and quality compliance while resolving complex HR cases.

  • Lead Learning Operations and coordinate training programs.

  • Mentor team members and collaborate with global HR stakeholders.

  • Maintain employee data accuracy and ensure GDPR compliance.

  • Drive process improvements, automation initiatives, and operational excellence.

Required Skills

  • Bachelor's degree in HR, Business Administration, Commerce, or related field.

  • 8–10 years of HR Shared Services / HR Operations experience.

  • German language proficiency (B2/C1 or above).

  • Strong experience in Hire-to-Retire (H2R) processes.

  • Hands-on experience with Workday HCM, ServiceNow, SuccessFactors, or similar HRIS.

  • Experience supporting global clients.

  • Strong leadership, stakeholder management, analytical, and communication skills.

  • Willingness to work in rotational shifts.

Preferred Skills

  • Experience leading HR Operations/HRO teams.

  • Exposure to Payroll, Benefits, Recruiting, and Learning Operations.

  • Lean Six Sigma/Continuous Improvement certification.

  • Workday HCM and/or Goethe German certification.

Eligibility

  • Ex-TCS employees are not eligible to apply.

  • PAN and Date of Birth (DOB) are mandatory for profile creation.

Apply Here

Questionnaire Form: https://myglit.com/lateral/cref/efffc1f703

Note: Filling out the above questionnaire form is mandatory. Profiles submitted without completing the form will not be considered for further processing.



Key Skills

7 Skills
Analytical Leadership Stakeholder Management Strong Communication Skills (Verbal and Written)) German Language B2 or above in german language Hire-to-Retire

Role Specifications

Role
German Language Expert
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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