Global Payroll Delivery Lead – ADP GlobalView
Gratitude IncGlobal Payroll Delivery Lead – ADP GlobalView
Job Description
Key Skills
13 candidate(s) have already applied for this Job. Apply now
Global Payroll Delivery Lead – ADP GlobalView
Location: Bangalore
Experience: 14–18 Years
Domain: End-to-End Core Payroll Processing – Multi-Country
Mandatory Skill: ADP Celegro
Job Overview
We are looking for an experienced Global Payroll Delivery Lead with strong expertise in ADP GlobalView and ADP Celegro to lead end-to-end payroll operations across multiple countries.
The role will be responsible for overseeing payroll delivery, ensuring compliance and accuracy, managing escalations, driving service quality, and maintaining strong relationships with internal and external stakeholders. The ideal candidate should have extensive global payroll experience across regions including UAE, Saudi Arabia, US, Canada, LATAM, Europe, UK, APAC, and ASEAN.
Key Responsibilities
Lead end-to-end global payroll operations and ensure accurate, timely, and compliant payroll processing.
Monitor operational performance, balance workloads, resolve incidents, and act as an escalation point.
Manage customer satisfaction and maintain strong service delivery standards.
Perform end-to-end quality control and ensure adherence to payroll process controls.
Train and mentor team members on end-to-end payroll processes and controls.
Act as the primary liaison between payroll teams and customers.
Identify, assess, and resolve risks, issues, and escalations.
Prepare and publish monthly SLA metrics, dashboards, and operational reports.
Drive continuous improvement in payroll processes, controls, and service delivery.
Support payroll implementations and transition activities.
Collaborate effectively with Business, HR, and IT leadership.
Mandatory Qualifications & Skills
Bachelor's degree in HR, Business Administration, or a related field, or equivalent experience.
14–18 years of overall experience in payroll systems, payroll processing, and/or HRIS platforms.
Mandatory experience with ADP GlobalView and ADP Celegro.
Strong experience in end-to-end global payroll processing.
Exposure to US, UK, and Middle East payroll.
Global payroll experience across UAE, Saudi Arabia, US, Canada, LATAM, Europe, UK, APAC, and ASEAN regions.
Experience managing mid-size payroll operations and teams.
Strong understanding of payroll laws, tax regulations, and compliance requirements.
Experience in payroll implementation and transition projects.
Strong analytical, critical thinking, judgment, and people management skills.
Excellent verbal and written communication skills.
Strong stakeholder and customer management skills.
Good to Have
Experience with other payroll/HRIS platforms such as ADP, Paychex, Deel, SAP, or Workday.
Strong knowledge of multi-country payroll compliance and statutory requirements.
Experience in payroll transformation and continuous improvement initiatives.
Important Note
- Ex-TCS employees are not eligible to apply.
- PAN and Date of Birth (DOB) are required for profile creation.
Role
Payroll Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
Human Resources
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
5 - 8 Year(s)
₹ 50 - ₹ 100 Thousand p.m
Indore, India
OHL Transformation Lead – Media Domain / Trust & Safety
Gratitude Inc10 - 15 Year(s)
Confidential
Kolkata, India
F&A Team Leader
Gratitude Inc1 - 3 Year(s)
₹ 78 - ₹ 88 Thousand p.m
Kolkata, India
HRO Learning & Development (German Language)
Gratitude Inc1 - 10 Year(s)
₹ 25 - ₹ 40 Thousand p.m
Bangalore, India
Purchasing & Administration Team Lead
Gratitude Inc8 - 12 Year(s)
Confidential
Kolkata, India
1 - 4 Year(s)
₹ 50 - ₹ 60 Thousand p.m
Hyderabad, India
HR Helpdesk Agent - Bangalore
Gratitude Inc1 - 6 Year(s)
₹ 60 - ₹ 70 Thousand p.m
Bangalore, India
Employee Data Governance Specialist – SME
Gratitude Inc4 - 8 Year(s)
₹ 10 - ₹ 15 Thousand p.m
Mumbai, India
Spanish Data Analyst
Gratitude Inc1 - 3 Year(s)
₹ 70 - ₹ 75 Thousand p.m
Thane, India
HR Reporting & MIS Specialist
Gratitude Inc4 - 8 Year(s)
₹ 60 - ₹ 70 Thousand p.m
Bangalore, India