HR Reporting & MIS Specialist

Gratitude Inc

253 Views

1 month ago

HR Reporting & MIS Specialist

4-8 Year(s)

₹ 60 - ₹ 70 Thousand p.m

Bangalore - Bangalore, Mumbai, Pune

Quick Apply Apply

Job Description

Key Skills

Data Analysis Management information system (MIS) MIS Reports Stakeholder Management SLA Requirements Advanced Excel Excellent Communication Excellent Communication Excellent written and oral communications skills Excellent English communication and presentation skills SLA compliance Advanced Excel & Data Analysis SLA & KPI Adherence Stakeholder & Client Management Advanced Excel (Power Query, Pivot, VLOOKUP/INDEX-MATCH)

59 candidate(s) have already applied for this Job. Apply now

HR Reporting & MIS Specialist

Location: Bangalore OR Mumbai, India | Work Setup: Onsite, US Shift

Job Type: Full-time | Band: BPO 3 | Experience: 4–8 Years

Job IDs: 418625 | 418628 | Salary: Up to 9 LPA[Bangalore][Mumbai]

Position Overview

Own HR Reporting and MIS for global stakeholders. Prepare reports, dashboards, and custom datasets with accuracy. Provide data-driven insights to HRBPs and leadership with strong English communication and analytical rigor.

Key Responsibilities

- Reporting & Analytics: Gather, analyze, and interpret HR data to deliver accurate, timely reports and dashboards

- Process Excellence: Continuously improve reporting processes, data definitions, and standard reports. Document SOPs and step guides

- Stakeholder Management: Collaborate with global HRBPs and stakeholders. Address ad-hoc data requests and special projects

- SLA & KPI Management: Meet/exceed SLA and KPI targets while maintaining high data quality standards

- Compliance & Improvement: Ensure policy adherence and confidentiality. Identify process improvements for efficiency and accuracy

Required Qualifications

- Education: Any Graduate

- Experience: 5–7 years in HR Reporting, MIS, or Data Analysis

- Skills: Advanced Microsoft Excel, Tableau & Cognos, Basic Workday Reports, Documentation Validation

- Competencies: Global stakeholder management, Process improvement, SLA/KPI adherence, Exceptional English communication, Strong attention to detail & analytical skills[Mandatory]

Working Conditions

- Shift: US Hours: 5:30 PM to 3:30 AM IST. Onsite only. No WFH

- Flexibility: Must be open to extended hours to meet deadlines

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

4+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

₹ 70 - ₹ 75 Thousand p.m

Mumbai, India

Details