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GRATITUDE INC
APAC · AFRICA · U.S.A

HRO Learning & Development (German Language)

588 Views 1 week ago
Experience 1–4 Year(s)
₹
Salary Confidential
Location Bangalore
125 candidate(s) already applied

Job Description


Location: Bangalore
Experience: 1–4 Years
Employment Type: Permanent
Shift: Night / Rotational Shifts

Role Overview

TCS is looking for motivated professionals with German language proficiency (B1/B2 Certified) to join the HRO Learning & Development team. The role focuses on supporting global learning operations by coordinating training programs, maintaining learning records, managing stakeholder communication, and ensuring seamless execution of Learning & Development activities.

Key Responsibilities

  • Support end-to-end Learning & Development operations within the HRO environment.

  • Coordinate training schedules, learning events, and virtual/classroom sessions.

  • Manage training nominations, enrollment, completion tracking, and learning records.

  • Maintain accurate training documentation, reports, and dashboards.

  • Communicate effectively with employees, managers, vendors, and global stakeholders in German and English.

  • Resolve learner queries related to training, certifications, and learning systems within defined SLAs.

  • Ensure adherence to quality standards, process compliance, and organizational policies.

  • Monitor learning activities and provide timely status updates to stakeholders.

  • Identify opportunities for process improvement and support continuous improvement initiatives.

  • Collaborate with cross-functional teams to ensure smooth delivery of learning programs.

Required Qualifications

  • Graduate in any discipline.

  • 1–4 years of experience in HR Operations, HRO, Learning & Development, Shared Services, or Back-office Operations.

  • German language proficiency is mandatory.

  • B1/B2 German Certification is compulsory.

  • Strong verbal and written communication skills in both German and English.

  • Good knowledge of MS Excel, Word, and PowerPoint.

  • Basic understanding of HR processes or Learning & Development operations.

  • Excellent coordination, analytical, and problem-solving skills.

  • Strong attention to detail and ability to manage multiple tasks effectively.

Preferred Skills

  • Experience with HR systems or Learning Management Systems (LMS).

  • Strong stakeholder management and interpersonal skills.

  • Ability to work in a fast-paced, process-driven environment.

  • Willingness to work from the Bangalore office.

  • Flexibility to work in Night and Rotational Shifts.

Important Information

  • Ex-TCS employees are not eligible to apply.

  • PAN Card and Date of Birth (DOB) are mandatory for profile creation.











  • Key Skills

    6 Skills
    Stakeholder Management Communication Skills ms excel HR operations German Language Salesforce Learning & Development

    Role Specifications

    Role
    Business/EDP Analyst
    Timings
    Rotational Shifts (Permanent)
    Industry
    BPO
    Work Mode
    Work from office
    Process
    Non-Voice
    Functional Area
    ITES / BPO / Customer Service

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    About Company

    Gratitude Inc
    Employer

    Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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