International Customer Service
Job Description
Key Skills
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!!International Customer Service!!
Location: Mumbai, India
Salary: INR 20,000 - INR 45,000 per month
Job Description:
We are seeking a highly motivated and skilled Customer Service Executive to join our team in Mumbai.
Qualifications:
- Graduated from a recognized university or equivalent educational institution
- 1-2 years of previous experience in an international customer service role is preferred
- Excellent verbal and written communication skills in English, with the ability to convey complex information clearly and concisely
- Strong problem-solving and decision-making abilities
Responsibilities:
- Interact with customers to provide information and address inquiries or concerns via phone, email, and chat
- Ensure high levels of customer satisfaction through effective communication and problem-solving
- Handle a high volume of customer inquiries in a professional and courteous manner
- Assist customers in navigating our products or services and provide appropriate solutions
- Process orders, returns, and exchanges accurately and efficiently
If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we encourage you to apply for the role of Customer Service Executive.
Role
Assistant Manager/Manager -(NonTechnical)
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
NA
Process
Voice
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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