Italian Language Specialist – Cards Operations
Gratitude IncItalian Language Specialist – Cards Operations
Job Description
Key Skills
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Italian Language Specialist – Cards Operations
Location: Mumbai
Experience: 2–10 Years
Preference: Immediate Joiners preferred
Job Description
We are looking for an experienced Italian Language Specialist – Cards Operations to support cards-related processes, with a strong focus on disputes and collections. The ideal candidate should have excellent Italian language proficiency, analytical skills, and the ability to effectively communicate with clients and deliver high-quality results within defined timelines.
Key Responsibilities
Handle Cards Operations – Disputes & Collections processes effectively.
Communicate with clients and internal stakeholders in a professional manner.
Analyze operational issues and provide appropriate resolutions.
Prepare and maintain MIS reports and operational data.
Ensure accuracy and timely completion of assigned deliverables.
Meet stringent client deliverables and agreed service levels.
Prepare and deliver effective presentations as required.
Use MS Office tools for reporting, analysis, documentation, and presentations.
Demonstrate strong interpersonal and communication skills.
Support day-to-day operations while maintaining quality and process compliance.
Use Italian language skills for written and verbal communication.
Required Skills
Italian Language – Written & Verbal
Cards Operations
Disputes & Collections
Client Communication
MIS Reporting
MS Office
Analytical Thinking
Interpersonal Skills
Presentation Skills
Client Deliverables / SLA Management
Eligibility
2–10 years of relevant experience.
Strong written and verbal proficiency in Italian.
Experience in Cards Operations – Disputes & Collections is preferred.
Immediate joiners are preferred.
- Ex-TCS employees are not eligible to apply.
- PAN and DOB are required for profile creation.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
Banking / Financial Services / Broking
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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