JP Morgan Chase - Senior Associate - U.S Voice Collections
Job Description
Key Skills
2 candidate(s) have already applied for this Job. Apply now
JP MORGAN CHASE IS HIRING FOR VOICE / BLENDED PROCESS / FIXED SHIFTS / WEEKENDS OFF
CTC 7.6 LKHS - 8.5 LKHS
HSC + 6 MONTHS EXPERIENCE
GRADS FRESHERS / GRADS EXPERIENCE CAN APPLY
APPLY NOW
CALL / WHATSAPP 7738766644
Job Description
Role: Customer Service Executive/Technical Support Executive
Responsibilities:
- Call Handling from Customers and resolving the issues.
- Supporting the Query and do the needful.
- Reporting to the team lead.
- Proactive work to be done.
Criteria:
- Any Graduate with Good communication & Excellent English Fluency.
- 10+2 Educated candidates can also apply
- Experience with 1 year in International Voice will be add -on.
- 10-20% hike from last drawn salary
- Work experience certificates are needed.
- Age- 18-32 years,
- Candidates who have experience in International BPO in inbound or outbound process is eligible
- Rotational and Night Shifts.
Benefits:
1. Salary Fixed & will be on 1st of every month in salary account.
2. 6 days working with rotational off
3. Salary Range : 7.75 Lakhs as per Experience + Incentives
4. Timings : 8:30 PM to 6:30 AM
5. 24 Approved Paid leaves + Birthday leave
6. Attendance bonus
7. Loyality Bonus upto Rs.5000
8. Refferel Incentives
9. Daily Incentives+Spot Incentives
10. No Bond
11. Homely Environment + Supportive Seniors
12. Direct Company Payroll ( This is not a consultancy ).
Contact Person : ARYAN
Contact No.: 7738766644
Qualifications
graduate / undergraduate
Additional Information
1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.
About Us JPMorgan Chase& Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
About The Team The Corporate& Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world. Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience
Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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