Mandarin Supplier Enablement Specialist
Gratitude IncMandarin Supplier Enablement Specialist
Job Description
Key Skills
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Location: Mumbai
Experience: 1–4 Years
Work Mode: Work From Office
Shift: Rotational / Night Shift
JOB SUMMARY
We are looking for a Mandarin Supplier Enablement Specialist to support end-to-end supplier onboarding and enablement activities across procurement platforms. The role involves communicating with suppliers in Mandarin, assisting with registration and compliance requirements, resolving onboarding-related issues, and coordinating with internal teams to ensure timely supplier activation.
EDUCATIONAL QUALIFICATION
• Minimum 15 years of regular, full-time education (10 + 2 + 3)
KEY SKILLS
• Mandarin Language Proficiency
• Mandarin Reading & Comprehension
• Mandarin Written Communication
• Mandarin Verbal Communication
• Supplier Enablement
• Supplier Onboarding
• Supply Chain Operations
• Procurement Operations
• Supplier Registration
• Supplier Profile Management
• Supplier Data Validation
• Compliance Verification
• Procurement Platforms
• SAP Ariba
• Coupa
• Oracle Procurement
• Invoice Processing
• Ticketing Systems
• Email Support
• Non-Voice Support
• MS Office
• Data Management
• Customer Quality
• Productivity Management
• Problem Solving
• Stakeholder Management
KEY RESPONSIBILITIES
• Coordinate and execute end-to-end supplier onboarding activities across procurement platforms such as Ariba, Coupa, and Oracle.
• Communicate with suppliers to explain onboarding requirements, documentation needs, registration procedures, and system processes.
• Assist suppliers with registration, profile setup, documentation submission, and compliance verification.
• Ensure suppliers meet all business, regulatory, and system requirements before activation.
• Provide non-voice support to suppliers through ticketing systems, email, and digital channels.
• Troubleshoot supplier onboarding issues related to registration, invoice processing, and data validation.
• Collaborate with Procurement, Accounts Payable, Compliance, and other internal teams to resolve complex supplier queries.
• Track, monitor, and follow up on open supplier requests to ensure timely resolution.
• Maintain accurate supplier records and documentation within the onboarding system.
• Validate supplier information for completeness, accuracy, and compliance.
• Support periodic audits, reporting, and performance-tracking activities related to supplier enablement.
• Contribute to the development and maintenance of supplier enablement SOPs, workflows, and knowledge-base articles.
CANDIDATE REQUIREMENTS
• 1–4 years of relevant experience in supplier enablement, procurement operations, supply chain, shared services, or a related process.
• Strong Mandarin language proficiency with the ability to read, understand, and communicate process-related information effectively.
• Basic knowledge of supplier enablement and supply chain operations.
• Good understanding of customer quality and productivity expectations.
• Proficiency in MS Office.
• Candidate should be comfortable working in rotational/night shifts.
IMPORTANT ELIGIBILITY
• Ex-TCS employees are not eligible to apply.
• PAN and DOB are mandatory for profile creation.
Role
Operations Manager
Timings
Rotational Shifts (Permanent)
Industry
Banking / Financial Services / Broking
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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