Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

MDM/SAP MDM Customer master data mgt

22 Views 1 day ago
Experience 10–15 Year(s)
₹
Salary Confidential
Location Delhi
6 candidate(s) already applied

Job Description




Designation: Sales Program & Incentive Management – Associate Manager (INC)
Skill Required: Master Data Management (MDM)
Experience: 10–14 Years
Educational Qualification: Any Graduation
Preferred Qualifications: B.Com, MBA (Finance), CA, CFA, CMA, ICWA
Functional Domain: Master Data Operations – Customer Master, Material Master, Pricing & EDI
Industry Preference: Retail, Consumer Goods, FMCG


1. Job Summary

We are seeking an experienced Master Data Management (MDM) Associate Manager to oversee the end-to-end lifecycle of master data across Customer, Material, Pricing, Local Sets, and Electronic Data Interchange (EDI) domains.

The ideal candidate should possess strong expertise in SAP Master Data, data quality management, pricing operations, regulatory compliance, and cross-functional stakeholder coordination.

The role involves ensuring data accuracy, maintaining operational efficiency, supporting business transformation initiatives, and managing master data governance processes.


3. Mandatory Technical Skills

  • Strong experience in SAP Master Data Management.

  • Expertise in SAP Customer Master and Material Master.

  • Hands-on experience in customer creation, modification, and closure.

  • Knowledge of pricing master data, discounts, margins, and retail pricing.

  • Experience in Customer Master Data Governance.

  • Understanding of sales area extensions, partner functions, and customer hierarchies.

  • Knowledge of EDI processes and integrations.

  • Experience in data quality monitoring, validation, and reporting.

  • Familiarity with SOX compliance, SOPs, and audit controls.

  • Experience with master data templates, margin calculators, and product catalogues.

4. Preferred Skills & Experience

  • Experience in Retail, Consumer Goods, or FMCG industries.

  • Knowledge of SAP and legacy ERP systems.

  • Experience managing plant, warehouse, and distribution-related master data.

  • Understanding of intercompany transactions and stock movements.

  • Experience supporting business transformation and process improvement.

  • Familiarity with specialized retail or salon business processes, including product classification and business documentation.

  • Experience with Aveda classification structures would be an advantage.

5. Key Competencies

  • Strong analytical and problem-solving skills.

  • Excellent attention to detail and data accuracy.

  • Ability to coordinate with multiple stakeholders.

  • Strong communication and reporting capabilities.

  • Compliance-focused approach to operational processes.

  • Ability to manage multiple priorities and deadlines.

  • Strong ownership, team coordination, and supervisory skills.

  • Commitment to continuous improvement and operational excellence.

6. Educational Qualifications & Experience

Minimum Qualification: Any Graduation

Preferred Qualifications:

  • Bachelor of Commerce (B.Com)

  • MBA in Finance

  • Chartered Accountant (CA)

  • Chartered Financial Analyst (CFA)

  • Certified Management Accountant (CMA)

  • ICWA

Required Experience: 10–14 years of relevant professional experience, preferably involving SAP Master Data Management, Customer Master Operations, Pricing, Material Master, and Data Governance.



Key Skills

2 Skills
SAP MDM Experience in customer data management or enterprise data operations.

Role Specifications

Role
Account Manager
Timings
Night Shift (Permanent)
Industry
FMCG / Foods / Beverage
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

Similar Jobs

View all
Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Pushpalatha Katla
Recruiter - Gratitude Inc
★★★★★ 5.0
Location NA, india
Network 0+ Followers
Activity 500+ Posts
View Profile

Interview Tips

Curated for this role
Guide
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Explore Interview Guide →
Mobile App

Get the Best Jobs

Right on your fingertips with instant alerts

Search more jobs by Gratitude Inc