Procure to Pay (P2P) Subject Matter Expert / Team Leader

Location: Chennai

Experience: 5–8 Years
Band: BPO 3
Work Mode: 100% Work From Office
Shift: Night Shift (5:30 PM – 3:30 AM)
Language: English
Education: Graduation is mandatory

Job Summary

We are looking for an experienced Procure to Pay (P2P) Subject Matter Expert / Team Leader with strong expertise in end-to-end Accounts Payable operations. The ideal candidate should have hands-on experience in invoice processing, PO/Non-PO matching, vendor management, payment processing, reconciliations, and financial controls.

The candidate will be responsible for managing a team of 10+ FTEs, ensuring operational efficiency, maintaining SLA and quality standards, handling client escalations, and driving continuous process improvements.

Key Responsibilities

1. P2P & Accounts Payable Operations

• Oversee end-to-end Procure to Pay and Accounts Payable operations.

• Review and manage invoice processing, PO/Non-PO matching, and exception handling.

• Ensure timely vendor payments by monitoring payment runs and aged payable reports.

• Perform vendor statement reconciliations and resolve outstanding discrepancies.

• Handle vendor escalations and ensure timely follow-ups and issue resolution.

• Monitor duplicate payment prevention controls and ensure process compliance.

2. Team & People Management

• Manage and lead a team of 10+ FTEs.

• Monitor team performance, productivity, accuracy, and SLA compliance.

• Conduct periodic training sessions to communicate changes in accounting policies, procedures, and client-specific requirements.

• Support employee development, performance management, and operational improvements.

3. Quality, Compliance & Financial Controls

• Oversee Travel & Expense (T&E) processing and audit reviews.

• Perform compliance verification, approval checks, and quality reviews.

• Conduct internal quality control reviews and SOX reporting reviews.

• Ensure adherence to financial policies, accounting procedures, and internal controls.

• Identify process gaps and implement corrective and preventive actions.

4. Client & Stakeholder Management

• Participate in periodic client calls and business review meetings.

• Discuss SLA performance, operational challenges, and improvement plans with global stakeholders.

• Manage client escalations and ensure effective communication.

• Support process transitions and knowledge transfer activities.

• Work effectively under tight turnaround times while meeting business requirements.

Required Skills & Qualifications

• Graduation is mandatory.

• 5–8 years of experience in Finance, Procure to Pay, or Accounts Payable operations.

• Strong understanding of the complete P2P process and end-to-end Accounts Payable activities.

• Previous experience managing a team of 10+ FTEs.

• Hands-on knowledge of invoice processing, PO/Non-PO matching, payment processing, and vendor reconciliations.

• Good understanding of Oracle ERP.

• Excellent knowledge of MS Excel and PowerPoint.

• Strong analytical, problem-solving, and strategic thinking skills.

• Excellent verbal and written communication skills in English.

• Strong interpersonal, client management, and stakeholder management abilities.

• Result-oriented approach with the ability to work under tight deadlines.

Good to Have

• Prior experience in process transition and transformation.

• Knowledge of Travel & Expense (T&E) processing and audit.

• Experience with SOX reporting and internal quality controls.

• Exposure to global finance operations and international stakeholders.

Mandatory Eligibility Criteria

• Graduation is compulsory.

• PAN and Date of Birth (DOB) are mandatory for employee profile creation in the database.

• Former and current TCS / Tata employees are not eligible to apply.

• Candidates must be comfortable working night shifts from 5:30 PM to 3:30 AM.

• Candidates must be willing to work 100% from the office at Chennai One Magnum.

Ideal Candidate Profile: An experienced P2P / Accounts Payable professional with strong process knowledge, prior transition and client management exposure, and proven leadership experience handling a team of more than 10 FTEs.