Procurement Operations Associate

Job Title: Associate – Sourcing & Procurement

Job Location: Bangalore
Experience: 2–5 Years
Band: BPO 1/2
Salary: Up to ₹7 LPA
Work Mode: As per business requirement

Job Description

We are looking for a detail-oriented and proactive Associate – Sourcing & Procurement to join our procurement operations team in Bangalore. The ideal candidate should have 2–5 years of experience in procurement operations, purchase order management, invoice processing, and master data management.

The candidate will be responsible for supporting end-to-end procurement activities, coordinating with domestic and international suppliers, managing purchase orders, maintaining vendor and customer master data, resolving stakeholder queries, and ensuring timely and accurate processing in accordance with defined Service Level Agreements (SLAs).

Key Responsibilities

• Receive, review, and verify purchase requisitions and master data requests for completeness and accuracy.

• Prepare, issue, amend, and maintain purchase orders (POs) while ensuring timely follow-ups with suppliers.

• Coordinate with domestic and international suppliers to ensure accurate and on-time delivery of goods and services.

• Create, amend, delete, and maintain vendor, customer, and pricing master data in ERP systems.

• Handle procurement-related queries from internal requesters, suppliers, buyers, and other stakeholders.

• Support vendors with account enquiries, payment advice, purchase order updates, and order/delivery status.

• Follow up with suppliers and stakeholders for missing information, PO acknowledgements, pending deliveries, and delivery-related issues.

• Escalate delayed or failed deliveries to the relevant requesters and stakeholders.

• Receive Goods Receipt (GR) communications and forward relevant information to stakeholders.

• Assist stakeholders in resolving goods receiving and purchase order discrepancies.

• Perform vendor invoice verification, processing, and tracking, including end-user support service invoices.

• Follow up on pending purchase requisition approvals to ensure timely processing.

• Prepare operational reports, monitor pending activities, and escalate process-related issues.

• Ensure compliance with procurement policies, procedures, and internal controls.

• Maintain accuracy, quality, productivity, and turnaround time in accordance with defined SLAs.

Required Skills & Qualifications

• Minimum 15 years of regular, full-time education (10+2+3).

• 2–5 years of relevant experience in Sourcing, Procurement, or Procurement Operations.

• Hands-on experience in Purchase Order (PO) Management, Invoice Processing, and Data Management.

• Good understanding of sourcing and procurement processes.

• Experience dealing with domestic and international suppliers or customers.

• Working knowledge of ERP systems such as Oracle and Coupa; SAP knowledge is preferred.

• Good working knowledge of MS Office applications, particularly Excel.

• Excellent verbal and written communication skills.

• Strong analytical, problem-solving, and data management skills.

• Good stakeholder management, collaboration, and influencing abilities.

• Result-oriented approach with strong attention to detail.

• Ability to work independently as well as collaboratively within a team.

Preferred Skills

• Experience in vendor master data management.

• Knowledge of procurement lifecycle and purchase requisition-to-purchase order processes.

• Understanding of invoice verification, goods receipt, and supplier coordination.

• Familiarity with procurement policies, compliance requirements, and SLA-driven operations.

Important Information

• Former TCS employees are not eligible to apply.

• PAN and Date of Birth (DOB) are mandatory for candidate profile creation.

• Candidates should be comfortable working in a process-driven environment with defined quality and productivity targets.