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GRATITUDE INC
APAC · AFRICA · U.S.A

Procurement Team Member

657 Views 1 week ago
Experience 1–10 Year(s)
₹
Salary ₹ 60 – 70 Thousand p.m
Location Mumbai (grant road, mumbai central, charni road)
121 candidate(s) already applied

Job Description

Procurement Team Member [Direct & Indirect]

Location: Mumbai, India | Work Setup: Onsite

Job Type: Full-time | Band: BPO 1/2/3 | Experience: 1–10 Years

Job ID: 407190 | Salary: Up to 9 LPA


Role Summary

Manage end-to-end transactional procurement for direct and indirect materials. Own PR to PO processing, spot buying, expediting, and supplier/user support in SAP/Oracle. Ensure timely execution, compliance, and cost-effective sourcing.


Key Responsibilities

- Transactional Procurement: Process Purchase Requisitions, create/amend POs, confirm POs, and maintain data accuracy

- Sourcing & Spot Buy: Send RFQs/enquiries, collect and evaluate quotations, do comparative bid analysis, and provide sourcing recommendations

- Order Management: Track and expedite POs to meet delivery commitments. Coordinate with stakeholders and suppliers for timely execution

- Helpdesk & Support: Resolve supplier and user procurement queries via helpdesk. Maintain procurement records and system data

- Compliance: Ensure adherence to procurement processes, organizational policies, and best practices


Required Experience & Skills

- Experience: 1–10 years in sourcing and transactional procurement. Direct + Indirect materials procurement exposure

- Operations: Hands-on in PR processing, PO creation/amendment, PO confirmations, Expediting, Helpdesk support

- Systems: Working knowledge of SAP and/or Oracle ERP. Strong MS Office and Excel

- Competencies: Excellent written & verbal communication, Customer-centric mindset, Team collaboration, Analytical & problem-solving, Results-oriented, Sourcing & project management


Preferred Profile

Experience across both sourcing and procurement operations. Ability to manage multiple activities. Strong stakeholder/supplier management. Knowledge of process improvement initiatives.

Key Skills

13 Skills
Inbound BPO BPO industry BPO Recruitment BPO Hiring BPO Call center sourcing & International BPO BPO/ITES sourcing specialist Exposure and experience in Procure to Pay Transactional activities & Supplier Management and team management Procurement Ops and Helpdesk Sourcing, Procurement operations (PR to PO), Vendor Master Data Management and Procurement helpdesk Helpdesk Customer Support

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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