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GRATITUDE INC
APAC · AFRICA · U.S.A

MDM Process Associate

10 Views 11 hours ago
Experience 7–11 Year(s)
₹
Salary ₹ 50 – 1 Lacs p.m
Location Gurugram
2 candidate(s) already applied

Job Description

Location: Gurugram

Experience: 7–11 Years
Qualification: Any Graduate
Notice Period: Maximum 45 Days

Role Overview

We are seeking an experienced SAP Master Data & Governance Specialist to manage enterprise master data processes and ensure data integrity across customer, material, pricing, and EDI records. The candidate will be responsible for SAP/ERP data maintenance, governance controls, data validation, audit support, and continuous improvement of master data operations.

Key Responsibilities

  • Execute master data creation, modification, extension, validation, and deletion/archiving activities within SAP/ERP systems.

  • Manage customer and material master data to ensure accuracy and consistency.

  • Support pricing-related master data maintenance and validation.

  • Handle EDI master data requirements and coordinate with relevant business teams.

  • Conduct regular data-quality reviews and peer audits.

  • Monitor master data changes, review exception reports, and obtain stakeholder approvals.

  • Ensure compliance with master data governance policies and SOX requirements.

  • Maintain audit trails, process documentation, and standard operating procedures.

  • Identify data inconsistencies and work with relevant teams to resolve issues.

  • Coordinate with supply chain, procurement, sales, and logistics teams.

  • Support automation, standardization, and continuous improvement initiatives.

Mandatory Skills

  • Master Data Management (MDM)

  • SAP/ERP Systems

  • Customer and Material Master Data

  • Master Data Governance

  • Data Validation and Quality Checks

  • Pricing Data Management

  • EDI Processes

  • SOX Controls and Audit Compliance

  • Process Documentation

  • Stakeholder Coordination

Preferred Skills

  • Retail/FMCG industry experience.

  • Supply chain and logistics master data exposure.

  • Experience handling large-volume master data transactions.

  • Strong analytical and reporting capabilities.

Key Skills

9 Skills
Data Analysis ERP Logistics SAP Supply Chain Stakeholder Management Process Improvement QA, data validation, and testing Master data management

Role Specifications

Role
Operations Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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