Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Procurement & Vendor Master Lead

763 Views 1 week ago
Experience 5–10 Year(s)
₹
Salary ₹ 70 – 85 Thousand p.m
Location Hyderabad (Madhapur, Manikonda, Kukatpally)
116 candidate(s) already applied

Job Description

Procurement & Vendor Master Lead

Location: Hyderabad, India | Work Setup: Onsite

Job Type: Full-time | Band: BPO 3/4 | Experience: 5–10 Years

Salary: 11–12 LPA


Role Overview

Lead Procurement and Vendor Master operations. Manage the end-to-end PO lifecycle, vendor communication, and compliance while maintaining SLA, quality, and TAT standards.


Key Responsibilities

- PO Management: Validate requisitions and convert to PO. Follow up for approvals, confirm POs, and expedite as needed

- Vendor & Stakeholder Coordination: Daily email/phone interaction with buyers, requesters, and suppliers. Resolve queries and exceptions

- Compliance & Documentation: Validate all approvals and checklists before PO dispatch. Manage PO amendments post stakeholder approval

- Reporting & Escalation: Run standard reports on reporting tools. Identify, resolve, and escalate issues to maintain SLA

- Performance: Maintain quality, accuracy, and Turnaround Time as per Service Level Agreement


Required Skills & Qualifications

- Experience: 5–10 years in transactional Procurement & Vendor Management

- ERP & Tools: SAP ERP exposure, MS Office, Reporting tools

- Leadership: People management experience required

- Competencies: Excellent spoken & written English communication, Analytical skills, Problem solving, Team player

Key Skills

15 Skills
Enterprise systems ERP Reporting Tools BPO Operations BPO industry BPO Hiring BPO Call center International BPO BPO/ITES SAP ERP Proficient in MS Office Core Operational & Leadership Skills Leadership skills, takes initiative, self-starter, critical thinking and a problem solver Exposure and experience in Procure to Pay Transactional activities & Supplier Management and team management Transactional Procurement

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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