Purchase Order Processing Lead
Gratitude IncPurchase Order Processing Lead
Job Description
Key Skills
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Location: Kolkata
Experience: 5–11 Years
Salary: ₹11–17 LPA
Shift: ANZ Shift (4:00/5:00 AM)
Work Mode: 5 Days Work From Office
Job Responsibilities
Lead the Purchase Order (PO) Processing team, ensuring accurate and timely PO creation, modification, and closure within defined SLAs.
Manage end-to-end Procure-to-Pay (P2P) purchase order processing operations while ensuring compliance with organizational policies.
Drive process governance by establishing and improving SOPs, process controls, and compliance checks.
Identify opportunities for process optimization, standardization, and automation to improve efficiency.
Handle client communications, stakeholder interactions, and escalations independently.
Perform Root Cause Analysis (RCA) for recurring issues and implement corrective and preventive actions.
Monitor team productivity, quality, KPIs, and SLA adherence while driving continuous improvement initiatives.
Collaborate with Procurement, Accounts Payable, Finance, and business stakeholders to ensure smooth P2P operations.
Support internal and external audits and ensure adherence to procurement policies and compliance requirements.
Lead, mentor, and develop team members to achieve operational excellence.
Required Skills
5–11 years of experience in Procurement, Purchase Order Processing, or Procure-to-Pay (P2P) operations.
Strong knowledge of Purchase Order Processing and P2P lifecycle.
Hands-on experience with SAP or JD Edwards (JDE) ERP systems.
Good proficiency in MS Excel, Word, and PowerPoint.
Strong analytical, problem-solving, and Root Cause Analysis (RCA) skills.
Excellent written and verbal communication skills in English.
Ability to interact professionally with clients and stakeholders.
Strong leadership, team management, and stakeholder management skills.
Good documentation, time management, and knowledge-sharing abilities.
Self-motivated with a high level of accountability and a positive attitude.
Flexible to work in the ANZ Shift (4:00/5:00 AM).
Willing to work 5 days from the Kolkata office.
Important Notes
Ex-TCS employees are not eligible to apply.
PAN Card and Date of Birth (DOB) are mandatory for profile creation.
Role
Purchase Executive
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Purchase / SCM
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