Russian Procurement Operations Specialist

Gratitude Inc

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3 weeks ago

Russian Procurement Operations Specialist

1-5 Year(s)

₹ 50 - ₹ 58 Thousand p.m

Hyderabad

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Job Description

Key Skills

procurement Russian language proficiency, including ability to read, understand, and communicate process-related information effectively.

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About the Role

We are seeking a detail-oriented Procurement Operations Specialist fluent in Russian to join our team in Hyderabad. In this role, you will provide critical Russian-language support for end-to-end procurement and supply chain workflows. You will act as a primary operational link—reviewing requests, processing Purchase Orders (POs), and engaging directly with Russian-speaking suppliers and stakeholders to ensure seamless operational delivery within agreed SLAs and quality benchmarks.

Key Responsibilities

Russian Language Operational Support:
- Support Russian-language communication with external vendors, clients, and internal stakeholders to resolve operational queries and clarify procurement requests.
- Receive, translate, and process Purchase Requisitions (PR) and Shopping Carts (SC) submitted in Russian, validating standard checkpoints before Purchase Order (PO) creation.
- Participate in weekly client calls and business reviews with local Russian-speaking regional teams.
Procurement Execution & SLA Delivery:
- Support PO creation, validation, and tracking while maintaining strict adherence to Standard Operating Procedures (SOPs).
- Follow up on open procurement items, pending approvals, and third-party queries using defined escalation matrices.
- Perform peer-to-peer quality audits to minimize processing errors and maintain baseline deliverable standards.
- Track and meet daily, weekly, and monthly individual productivity and accuracy SLAs.
Compliance & Continuous Improvement:
- Maintain strict compliance with client legal, statutory, and quality requirements.
- Identify operational bottlenecks and assist in driving process improvement initiatives.
- Maintain personal development plans and complete internal organizational compliance requirements on time.

Required Knowledge & Technical Skills

Primary Skill: High proficiency in reading, writing, and speaking the Russian language in a professional business setting.
Secondary Skill: Working knowledge of procurement cycles, supply chain fundamentals, PR/SC validation, and PO creation support.
Tools: Proficient in MS Office (Excel, Word, Outlook) and standard procurement software.

Soft Skills & Competencies

High accuracy, speed, and attention to detail in processing transaction requests.
Excellent interpersonal communication skills for stakeholder management.
Strong team spirit and customer-centric approach under tight SLA deadlines.

Mandatory Candidate Application Requirements

Important Eligibility Criteria:
Profile Creation Details: Candidates must provide their PAN Number and Date of Birth (DOB) at the time of application for initial profile creation.

Role

Procurement Specialist

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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