Senior Manager (Presales)
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Presales and Solutions for CX
Sales pitch, rfp (request for Proposal) solutions
Assist sales team with any solution which is needed during the sales process
Collaterals, Business cases,
Account planning for new business
Handling, work allocations, quality checks End-to-end accountability for solution design process/presentation, client visits, sales pitch reports including designing solution, sign offs and creation of response documents and presentations (RFP/RFQ/RFI)
Solutions to improve customer experience and including right shoring model, target operating model design, building blocks, Channel shift, insights
Working with key stakeholders and Relationship managers to identify opportunities, solutions, and key leverage points for successful client acquisition, process excellence and transformational
Drafting in-house capability packs for sales support, Marketing Collaterals, brochures and Client Pitches and liaising with delivery team, support functions and management to update existing collaterals on quarterly basis
Act as a critical link between front end teams, SMEs and delivery organizations especially while giving solutions for a proposal / proactive new business opportunity
Role
Sales / BD Manager
Timings
Rotational Shifts ()
Industry
BPO
Work Mode
NA
Functional Area
Sales / Business Development / Client Servicing
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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