SuccessFactors & HRO Team Lead - Mumbai
701 Views
1 week ago
Experience
5–10 Year(s)
₹
Salary
₹ 60 – 70 Thousand
p.m
Location
Mumbai (mumbai central, charni road, churchgate)
121 candidate(s) already applied
Job Description
SuccessFactors & HRO Team Lead | Mumbai | 9 LPA | Job ID: 397789
Lead HR Ops + SAP SuccessFactors for global clients. 5-8 yrs exp with strong Employee Central, L2 support, SAP/SF integration & reporting needed. Own EC lifecycle, RCA, SIPOC, process transitions & SLAs. BPO/Shared Services exp preferred. SF EC certified = plus.
Ex-TCS cannot apply. Mumbai WFO only. PAN + DOB required.
Key Skills
20 Skills
Product Lifecycle Management
SAP Basis
SAP BI
SAP BW
SAP COPA
SAP CRM
SAP FICO
SAP HR
Inbound BPO
BPO Voice Process
BPO Skills
BPO Operations
BPO industry
BPO process transition
Software Development lifecycle
SAP SuccessFactors modules
SuccessFactors HCM implementation
5–6 years of HR Operations / Shared Services experience supporting international geographies.
Proven Root Cause Analysis (RCA) capability
Proven Root Cause Analysis (RCA) skills
Role Specifications
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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