SuccessFactors & HRO Team Lead - Mumbai
Gratitude IncSuccessFactors & HRO Team Lead - Mumbai
Job Description
Key Skills
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SuccessFactors & HRO Team Lead | Mumbai | 9 LPA | Job ID: 397789
Lead HR Ops + SAP SuccessFactors for global clients. 5-8 yrs exp with strong Employee Central, L2 support, SAP/SF integration & reporting needed. Own EC lifecycle, RCA, SIPOC, process transitions & SLAs. BPO/Shared Services exp preferred. SF EC certified = plus.
Ex-TCS cannot apply. Mumbai WFO only. PAN + DOB required.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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