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Team Member - Portuguese Language Expert

Gratitude Inc
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3 weeks ago

Team Member - Portuguese Language Expert

2-10 Year(s)
Bangalore (Bangalore)
Bangalore (Bangalore)

Job Description

Key Skills

BPO Voice Process BPO Skills BPO Operations Portuguese account payable Reconciliation, Journal entries Proficiency in MS Office Excellent communication skills - written and verbal Ability to translate, interpret, handle inquiries and providing support to Portuguese-speaking clients Knowledge of SAP Ariba, Exposure to client facing role Good Knowledge of MS Office Word, Excel and Power BI

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Job Title: Team Member - Portuguese Language Expert  

Job Location: Delhi  

Job Type: Full Time | Onsite  

Shift: 11:00 AM - 2:00 AM. Multiple shifts with flexible timings  

Experience: 2 to 8 Years  


Education:

Minimum 15 years of regular, full-time education (10 + 2 + 3). Graduation is compulsory.


Key Skills Required:

- Intermediary Level Portuguese Language OR Graduation in Portuguese Language

- SAP Ariba exposure is mandatory

- Ability to translate, interpret, handle inquiries and provide support to Portuguese-speaking clients

- Good oral and written communication skills

- Working knowledge of MS Office


Preferred Skills:

- Knowledge of Accounts Payables, Journal Entry, Reconciliation


Job Responsibilities:

- Process invoices received in Portuguese and English and post invoices for approval in SAP

- Support business by obtaining necessary approvals to process invoices in Portuguese

- Examine and resolve invoice-related issues by engaging with business stakeholders

- Handle emails and tickets raised by business related to invoices


Soft Skills:

Excellent communication, Analytical Thinking, Team Collaboration, Adaptability and Learning Agility



Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

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