Workflow Specialist (Transactional Procurement) | 417804 Workflow Specialist (Vendor Master)
Gratitude IncWorkflow Specialist (Transactional Procurement) | 417804 Workflow Specialist (Vendor Master)
Job Description
Key Skills
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Role/Skill: Workflow Specialist (Transactional Procurement) | Workflow Specialist (Vendor Master)
Location: Hyderabad
Experience: 1-5 years
Band: BPO 1/2
Job ID: 417803 | 417804
Role Overview
The Workflow Specialist is responsible for supporting transactional procurement and vendor master operations by ensuring accurate processing of purchase requisitions, purchase orders, vendor creation, and vendor master maintenance activities. The role involves validating requests and documentation, coordinating approvals, resolving stakeholder queries, maintaining data integrity, and ensuring compliance with established processes, service level agreements (SLAs), and quality standards.
Key Skills
Experience in Transactional Procurement and/or Vendor Master Management
Working knowledge of ERP systems, preferably SAP
Proficiency in MS Office applications
Strong verbal and written communication skills
Analytical and problem-solving abilities
Attention to detail and accuracy
Ability to manage multiple priorities and meet deadlines
Strong stakeholder management and teamwork skills
Key Responsibilities
Procurement & Purchase Order Management
Validate purchase requisitions and convert approved requests into Purchase Orders (POs).
Review and verify approvals, supporting documents, and checklists before PO creation and dispatch.
Follow up with stakeholders to obtain timely approvals for requisitions and POs.
Manage PO confirmations, amendments, and expediting activities.
Coordinate with buyers, requesters, and suppliers to ensure smooth transaction processing.
Vendor Master Management
Validate documentation submitted for vendor creation, modification, and maintenance requests.
Review and verify approvals, supporting documents, and compliance requirements before processing vendor requests.
Create, update, and maintain vendor master records while ensuring data accuracy and integrity.
Process vendor profile amendments and communicate updates to relevant stakeholders.
Operational Support & Stakeholder Management
Serve as a point of contact for queries from requesters, suppliers, buyers, and internal stakeholders.
Communicate regularly through email and phone to resolve issues and provide status updates.
Maintain a thorough understanding of procurement and vendor master workflows and their business impact.
Identify, investigate, and resolve processing exceptions and discrepancies.
Reporting & Compliance
Generate and analyze standard operational reports using reporting tools.
Monitor workflow queues and transaction status to ensure timely completion.
Escalate issues, risks, and process bottlenecks as appropriate.
Ensure adherence to policies, procedures, internal controls, and compliance requirements.
Maintain quality, accuracy, and turnaround time (TAT) in line with defined Service Level Agreements (SLAs).
Success Measures
Timely and accurate processing of procurement and vendor master transactions
High data quality and compliance standards
Achievement of SLA, TAT, and productivity targets
Effective stakeholder satisfaction and query resolution
Minimal processing errors and timely escalation of issues
PAN and DOB are required for profile creation
Role
Procurement Specialist
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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