Content Moderator - Mandarin Language

Gratitude Inc

1196 Views

14 hours ago

0-3 Year(s)

RM 18 - RM 25 Thousand p.m

Kuala Lumpur

Job Description

Key Skills

Mandarin Content Moderator "International Hiring" International BPO International voice Process Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience at least 2 years in inbound calls exclusive to Mandarin customers Graduate freshers

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Qualification Graduate / Undergraduate / SPM

Age 18+years

Mandarin

Experience Fresh graduates or

SPM with 1 year customer service or content review related experience

Call center or

Content moderation

Special Training (if Any) NA (Non-Applicable)

Knowledge Experience or knowledge

in social media

Skills & Ability

▪ Excellent written and verbal communication skills in English

▪ Strong problem-solving skills and demonstrated multitask capabilities and

ambiguity

▪ Flexible

▪ Ability to handle high volumes during promotions and peak seasons

▪ Teamwork

▪ Resilience

Interview Rounds

▪ Screening as per the profile doc

▪ Competency Based Interview (CBI) – Recruiter Interview and Screening

▪ Language Verification / Operations Round of Interview

Background Verification

▪ Standard Teleperformance BGV

World Compliance Checks/ Global Sanction

Criminality Check

Global Sanctions

Salary: RM 2800 - RM 3300

Night Shift Allowance : 30RM/Day

KPI : 200RM to 500 RM

Site: Bayan Lepas, Penang

Start Date: Immediate Joiner

Role

Content Moderator

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

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