Customer Service (Social Media) Jobs in Kuala Lumpur, Malaysia
Gratitude IncCustomer Service (Social Media) Jobs in Kuala Lumpur, Malaysia
Job Description
Key Skills
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Customer Service (Social Media) Jobs in Kuala Lumpur, Malaysia
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Who are we looking for?
- (Required) B2 level or above in English; strong professional written communication skills.
- Minimum 1+ years of Customer support experience in a contact center, preferably within digital advertising industry
- Experience working across Email, Chat support channels and basis usage fluency of ticketing systems
- Ability to communicate effectively with different audiences: external clients (brands, agencies, creators) and internal stakeholders
- Strong customer service ethos; strives to provide excellent customer support experiences and drive cases to resolution
- Minimum education in tertiary education, in any field
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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