Customer Service Specialist - Native Japanese
Gratitude IncCustomer Service Specialist - Native Japanese
Job Description
Key Skills
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Professional Career Opportunity:
Are you a native Japanese speaker with proficiency in B2-level English? We are currently seeking a dedicated individual to join our team as a customer service specialist, focusing on the dynamic Japan market. The role is based in the vibrant KL Sentral area, offering a stimulating Monday-Friday work schedule from 6 a.m. to 6 p.m., comprising nine productive hours per shift.
Qualifications: To excel in this role, candidates must possess a minimum of 1 year of valuable experience in customer service. A diploma or higher educational qualification is a prerequisite, ensuring a foundation of knowledge and skills beneficial for this dynamic position.
Work Environment: Working in the heart of KL Sentral, you will be immersed in a professional setting that values excellence and customer satisfaction. The work schedule from Monday to Friday allows for a healthy work-life balance, promoting productivity and well-being.
Compensation and Benefits: The successful candidate can anticipate a competitive salary ranging from RM 8000 to RM 8200 per month, reflective of their skills and expertise in providing exceptional customer service. Additionally, a 3HC package further enhances the overall compensation structure, ensuring comprehensive well-being for our valued team members.
Start Date: Immediate Joiners Required
Key Responsibilities: As a customer service specialist, your role will be pivotal in ensuring customer satisfaction. Your responsibilities will include, but are not limited to, addressing customer queries, resolving issues, and providing timely and effective solutions. Your proficiency in both native Japanese and B2-level English will be crucial in delivering exceptional service and maintaining a positive customer experience.
Career Advancement: We believe in fostering the growth of our team members. The selected candidate will have opportunities for professional development, skill enhancement, and potential career advancement within our organization.
If you are passionate about delivering outstanding customer service, possess the required language proficiency, and thrive in a multicultural environment, we encourage you to seize this opportunity. Join us at the forefront of customer-centric excellence and embark on a fulfilling career journey as a Customer Service Specialist. Apply now to be considered for this exciting role.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
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