Interpretation Support Associate (Mandarin/Cantonese & English)
Gratitude IncInterpretation Support Associate (Mandarin/Cantonese & English)
(Base Location for WFH)
(Base Location for WFH)
Job Description
Key Skills
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Job Title: Interpretation Support Associate (Mandarin/Cantonese & English)
Role: Work-from-home, over-the-phone interpreter for healthcare calls between US doctors and patients.
Shift: Permanent night shift (9 PM–7 AM), Monday–Friday, with Sat/Sun off.
Contract: 6 months + 12 months renewable.
Key Responsibilities:
- Provide real-time, accurate consecutive interpretation during live calls.
- Handle healthcare-related conversations (medical, emergency, insurance, etc.).
- Maintain neutrality, confidentiality, and professionalism.
- Follow interpreter protocols and attend training/coaching sessions.
Requirements:
- Fluent in Mandarin or Cantonese and English (B2+/C1 level).
- High school diploma or higher (freshers welcome).
- Strong listening, memory, and interpretation skills.
- Stable internet and quiet home workspace.
- Comfortable with night shifts and remote work.
Compensation:
- Basic salary: RM 4,000–RM 4,500 (negotiable up to RM 5,000).
- Wi-Fi allowance: RM 150/month.
- Night shift allowance: RM 25/night (~RM 550/month).
- Performance incentives available.
- Total package: RM 5,000+ per month.
Next Step: Complete the assessment link (Mandarin or Cantonese) before interviews.
- Mandarin: https://forms.office.com/r/hWgafiDJhy
- Cantonese: https://forms.office.com/r/20puNhje4k
Role
Customer Service Executive -Chat
Timings
Night Shift (Contract To Hire)
Industry
BPO
Work Mode
Work from Home
Process
Chat
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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