Associate – Interpretation Support (Cantonese & English)
Gratitude IncAssociate – Interpretation Support (Cantonese & English)
Job Description
Key Skills
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We are Hiring: Associate – Interpretation Support (Cantonese & English)
Are you fluent in both Cantonese and English? We are hiring Interpretation Support Associates for an elite, healthcare-based Over-the-Phone Interpretation (OPI) project. This is a 100% Work From Home (WFH) role, allowing you to build a meaningful career in international healthcare support right from the comfort of your home!
Role Overview & Compensation
Company: Tech Mahindra
Designation: Associate – Interpretation Support
Work Mode: 100% Remote / Work From Home (WFH)
Contract Duration: 6 Months + 12 Months (Renewable contract)
Working Days: 5 days per week (Monday to Friday | Fixed Weekends Off)
Shift Timing: Permanent Night Shift (09:00 PM – 06:00 AM / 10:00 PM – 07:00 AM)
Basic Salary: RM 4,000 – RM 4,500 (Negotiable up to RM 5,000 based on experience)
Allowances & Perks:
Wi-Fi Allowance: RM 150 per month
Night Shift Allowance: RM 25 per night (Approx. RM 550/month based on 22 working days)
Performance Incentives: Based on monthly metrics
Total Estimated Earnings: RM 5,000+ per month
About the Role
You will provide real-time, meaning-for-meaning, consecutive over-the-phone interpretation between US-based English-speaking healthcare professionals (doctors, medical staff) and Cantonese-speaking patients. Your role ensures seamless, accurate, and culturally nuanced communication during critical medical discussions, insurance calls, and emergency situations.
Key Responsibilities
Live Interpretation: Provide accurate, real-time consecutive phone interpretation between English and Cantonese speakers using a first-person interpretation style.
Maintain Accuracy: Ensure complete data transmission without adding, omitting, summarizing, or altering the meaning of the medical conversation.
Neutrality & Ethics: Remain strictly neutral, objective, and unbiased; avoid offering personal opinions, suggestions, or medical advice.
Crisis Management: Handle urgent, emotionally sensitive, or emergency medical calls with a calm, professional demeanor.
Data Security: Ensure strict compliance with global healthcare privacy, confidentiality, and data protection rules.
Continuous Learning: Build a strong lexicon of medical, healthcare, and insurance terminology through company training and feedback loops.
Eligibility Criteria & Requirements
Education: High School Graduate, SPM, Diploma, or Bachelor’s Degree.
Experience: 0 to 5 Years (Freshers with exceptional language skills are highly encouraged to apply! Experience in BPO, translation, healthcare, customer support, or journalism is a major advantage).
Language Skills: Deep fluency in Cantonese paired with advanced English proficiency (B2+/C1 level) featuring clear pronunciation.
Home Setup: A quiet, private workspace free from background noise, paired with a highly stable internet connection.
Launch your global remote career in healthcare support—complete the assessment and apply today!
Role
Any Other
Timings
Flexible (Contract To Hire)
Industry
BPO
Work Mode
Work from office
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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