Claims
Gratitude IncClaims
Job Description
Key Skills
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Designation: Associate/ Sr. Associate
Experience: 6-12 months / 12-36
Requirement: 5 nos
Salary from RM 3,000 - RM 6,000
Education must be a Graduate from any discipline.
Location : Kuala Lumpur, Malaysia
New Job Description
• Basic understanding of Bordereaux management (Claims, Premium, Written, Risk)
• Managing daily volumes and focused to achieve process SLAs and KPI on monthly basis
• Graduate (any stream)
Associate : 0-1 years of Insurance out of which 1 year of relevant Claims processing experience
Sr. Associate: 2-3 years of Insurance experience out of which 1 year of relevant Claims processing experience
• Good verbal & written English & Mandarin communication Skills
• Customer service & problem-solving mindset
• Attention to detail
• Teamwork
• Ability to handle pressure and adaptable to change
Role
Manager-Technical
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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