Customer Service Executive (Bahasa + English) E-Hailing & Delivery

Gratitude Inc

2549 Views

20 hours ago

2-25 Year(s)

RM 2 - RM 3 Thousand p.m

Johor (Johor Bahru)

Job Description

Key Skills

Communication Skills Proficient in English Bahasa Speaker

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Job Title : Customer Service Executive (E-Hailing & Delivery Project Malaysia Market)

Working Shift: 24 Hours Rotational (Compulsory working on Public Holidays and Weekends)

Salary: 1900 MYR Basic + Allowance 700 MYR

Working days: 6

Shuttle service provided: Yes

Typing Score: Typing Speed 25, Accuracy 100%, Net Speed 25

Location: Johor Bahru

Qualifications:

Education: Completed with SPM, UEC, ICGSE certificate

Language: Bahasa & English (Read, Write & Speak)

Job Description:

-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products

-Exceeding customer expectation in terms of customer service & accurate information.

-Working in a team to achieve the required KPI elements and SLA.

Interview mode: Walk in / Online

Interested and qualified Candidates should send their CV to esther.igweonu@gratitudeindia.com

Role

Any Other

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Any Other

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Onyinyechukwu Igweonu

Recruiter - Gratitude Inc

NA, nigeria

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