Customer Service Executive - Data Centre (Cantonese + Chinese + English Speaker
Gratitude IncCustomer Service Executive - Data Centre (Cantonese + Chinese + English Speaker
Job Description
Key Skills
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Description / Requirements
Role: Customer Service Executive (Cantonese + Chinese + English Speaker)
Project: Data Centre (Networking)
Location: Johor Bahru
Contract Period: 12 months
Working Days: 5 days
Working Shift: Rotational Shift - 24 Hours (Compulsory working on Public Holidays and Weekends)
Language Proficiency: Chinese , Cantonese & English
Qualification: 18 years old, completed with SPM, UEC, SKM 3, SVM 3 and IGCSE certificates.
Salary Package:
• Basic Salary (RM): 3,400.00
• Night Shift Allowance: 300
• Key Performance Indicator (KPI): 400
Public Holiday Rate: Yes
Overtime: *If Require
Training Provided: Yes
Shuttle Services Provided : Yes
Job Descriptions:
• Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company’s products
• Exceeding customer expectation in terms of customer service & accurate information.
• Working in a team to achieve the required KPI elements and SLA.
Role
Customer Service Executive
Timings
Day Shift (Contract To Hire)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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