Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Service Executive (E-Hailing & Delivery Project Malaysia Market)

497 Views 1 week ago
Experience 1–2 Year(s)
RM
Salary RM RM 1.7 – RM 1.9 Thousand p.m
Location Johor (Ayer Baloi, Ayer Hitam)
114 candidate(s) already applied

Job Description

Job Title : Customer Service Executive (E-Hailing & Delivery Project Malaysia )


Qualifications:

Education: Completed with SPM, UEC, ICGSE certificate  

Language: Bahasa & English (Read, Write & Speak)



Job Description: 

 -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products

-Exceeding customer expectation in terms of customer service & accurate information.

-Working in a team to achieve the required KPI elements and SLA. 


Key Skills

3 Skills
Proficient in English Strong English Communication Skills Bahasa Language

Role Specifications

Role
Customer Delivery Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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