Customer Service Executive - English and Bahasa DOJ 3rd and 17th July.
Gratitude IncCustomer Service Executive - English and Bahasa DOJ 3rd and 17th July.
Job Description
Key Skills
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Job Title: Customer Service Executive
Location: Johor Bahru
Qualification: Min 18 years old, completed with SPM, UEC, and IGCSE certificates.
KRAs:
-Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company’s products
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
-Good computer literacy
Role
Customer Care Officer
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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