Process Associate-JL 2A
Gratitude IncProcess Associate-JL 2A
Job Description
Key Skills
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Brief description:
• Support Client’s Sales Team and their efforts to sell products, subscriptions, and solutions to end customers.
• Manage volumes of projects and data in varying stages of progression
• Access and organize data submitted by clients, audit data integrity, work with internal and external teams to drive processes and provide support.
Experience required:
• Any bachelor’s degree from a recognized institution.
• 1 - 2 years of experience in a BPO environment.
• Proficient in MS Tools / Systems.
• Preferably hands-on experience in working on PMO related activities
Skill sets:
• Clear written & oral communication skills with internal customers.
• Works well with cross functional teams.
• Good knowledge on KPI’s and SLA’s
• Acumen for quality at work.
Role
Manager-Technical
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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