Specialist (SME). Local Malaysian with Japanese JLPTN1/N2
Gratitude IncSpecialist (SME). Local Malaysian with Japanese JLPTN1/N2
Job Description
Key Skills
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Brief description:
• Daily monitoring of the assigned tasks and milestones
• Manage volumes of projects and data in varying stages of progression.
• Support Client’s Sales Team and their efforts to sell products, subscriptions, and solutions to end customers.
• Provide subject matter expertise & leadership while giving resolution for complex issues.
• Interacting and following up with stakeholders to resolve issues.
• Complying with customer contract requirements.
Experience required:
• Any bachelor’s degree and postgraduate from a recognized institution.
• 3-5 years’ experience in a similar role in a BPO environment.
• Proficient in MS Tools and systems
• Hands-on experience in working on PMO related activities
• Strong understanding of Spend management, Software Buying processes.
• Good knowledge on MS products
Skill sets:
• Good understanding of Project Management Operations and Sales support process.
• Good written & oral communication skills.
• Strong Analytical & interpersonal skills.
• Strong troubleshooting and diagnosis skills
• Experience in creating knowledge base would be an advantage.
Role
Any Other
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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