Content Moderator- Bahasa Malay

Teleperformance

9232 Views

2 months ago

Content Moderator- Bahasa Malay

0-1 Year(s)

2 - 4 Thousand p.m

Pulau Pinang (Penang Hill)

Job Description

Key Skills

Customer Service Content Moderator Call Centre skills BPO Call center BPO call centre

93 candidate(s) have already applied for this Job. Apply now

Who is Teleperformance Malaysia?

Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 5 sites in Malaysia with more than 500,000 full-time employees globally. Teleperformance in Malaysia has been certified to be a Great Place to Work (GPTW) for 5 years continuously (2020 to 2024).

Responsibilities

• Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform.

• Conduct basic data analysis and deliver defined process report.

• Identify opportunities to drive improvements on risk mitigation, process streamlining, quality enhancement, and policy localization as well as optimization at scale.

• Collaborate with other functions of E-commerce business unit to complete the designated work to meet the team's goal.

Requirements

• Fluency in both English and, Bahasa Malay

• Multi-lingual is highly preferred (depends on the market assignment)

• Compliance or moderation operations experience is preferred.

• Strong analytical and research skills

• Experience in E-Commerce Buyer and Seller Services is a plus.

• Ability to work in a fast and evolving environment with detail-oriented focus.

#FastPaced #Fun #Diversity #BestPlaceToWork #WorkLifeBalance #GenZ #Dynamic #FreshGrad #KickStartYourCareer #WorkHardPlayHard

Role

Content Moderator

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

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Thida Aung

Recruiter - Teleperformance

NA, malaysia

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