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GRATITUDE INC
APAC · AFRICA · U.S.A

Group Lead, Master Data Management

214 Views 1 week ago
Experience 10–12 Year(s)
₹
Salary ₹ 1.3 – 1.41 Lacs p.m
Location Pune
47 candidate(s) already applied

Job Description

Job Description – Group Lead, Master Data Management

Job Title: Group Lead – Master Data Management
Location: Pune
Experience: 10–12 Years
Band: BPO 5
CTC: Up to ₹17 LPA

Role Overview

We are looking for an experienced Group Lead – Master Data Management to manage Employee MDM operations across multiple locations and lead a team of 15 members. The role requires strong expertise in SAP HCM, Employee Central, RCA, reconciliation, MIS and India Labour Laws.

Key Skills & Requirements

  • Strong written and verbal English communication

  • Hands-on experience with SAP HCM & Employee Central (EC) – mandatory

  • Proven Root Cause Analysis (RCA) capability – mandatory

  • Experience in Reconciliation and MIS reporting

  • Hands-on knowledge of India Labour Laws – mandatory

  • Experience in Data Quality & Governance

  • Proficiency in MS Excel, PowerPoint and Outlook

  • Experience managing teams across multiple locations

  • Knowledge of SOX and audit requirements

Key Responsibilities

  • Manage the overall Employee MDM process across various locations

  • Lead and manage a team of 15 team members

  • Perform and review MDM transaction processing activities

  • Handle employee master data changes in SAP HCM & Employee Central

  • Perform reconciliations and resolve discrepancies

  • Conduct RCA for recurring data issues

  • Prepare and publish MIS reports and dashboards

  • Ensure compliance with data governance, SOX and audit requirements

  • Manage stakeholders and support continuous improvement initiatives

Certification

SAP HCM / SuccessFactors certification – Preferred

Eligibility

  • Ex-TCS employees are not eligible

  • PAN and DOB are required for profile creation

Questionnaire

Please complete the mandatory questionnaire:
https://myglit.com/lateral/cref/365f228042



Key Skills

9 Skills
MIS Reports outlook ms excel Strong Communication Skills (Verbal and Written)) Microsoft PowerPoint Proven Root Cause Analysis (RCA) capability Hands-on experience with SAP HCM and Employee Central (EC) Exposure to Data Quality & Governance frameworks Knowledge and Hands-on experience of India Labour Laws

Role Specifications

Role
Team Leader
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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