Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Sourcing & Procurement – Team Leader / SME

282 Views 1 week ago
Experience 6–10 Year(s)
₹
Salary ₹ 90 – 1 Lacs p.m
Location Bangalore
69 candidate(s) already applied

Job Description

Sourcing & Procurement – Team Leader / SME

Location: Bangalore
Experience: 6–10 Years
Band: BPO 3/4
Salary: Up to 12 LPA

Job Summary

We are hiring a Sourcing & Procurement Team Leader / SME with strong experience in procurement operations, team leadership, supplier management, governance, process controls and continuous improvement.

Key Responsibilities

  • Lead a team of 10–15 members, including recruitment, training and performance management.

  • Manage daily processes, operational metrics and SLA delivery.

  • Handle domestic and international suppliers/customers.

  • Liaise with clients and internal stakeholders on delivery requirements.

  • Manage and resolve requester/supplier queries and exceptions.

  • Handle contract and catalog creation, administration and compliance.

  • Support category teams with spend consolidation and PO reviews.

  • Drive process improvements and operational excellence.

  • Establish process controls, quality plans and risk-mitigation initiatives.

  • Identify potential risks and implement mitigation plans.

  • Ensure robust governance, controls and compliance.

Required Skills

  • 6–10 years of experience in Sourcing & Procurement.

  • Prior experience as a Team Leader/SME in Procurement.

  • Strong understanding of sourcing and procurement processes.

  • Team leadership and people-management skills.

  • Supplier/customer management experience.

  • Exposure to Oracle, Coupa and SAP.

  • Strong MS Office skills.

  • Excellent verbal and written communication.

  • Collaboration, influencing and stakeholder-management skills.

  • Strong analytical and result-oriented approach.

Education

Minimum 15 years of regular, full-time education (10+2+3).

Eligibility

Ex-TCS employees are not eligible.
PAN and DOB are required for profile creation.

Apply / Questionnaire

Questionnaire Link: https://myglit.com/lateral/cref/35955e0243

Interested candidates can complete the questionnaire and share their updated CV.



Key Skills

10 Skills
Analytical Collaboration Leadership Oracle SAP Stakeholder Management Proficient in MS Office people management skills Results Orientation Excellent communication skills - written and verbal

Role Specifications

Role
Team Leader
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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